"Amazing! Book it now. From start to finish a very friendly, and welcoming hotel. Calm and relaxing. Breakfast amazing. Nothing too much trouble. Fab location. Really lovely hotel"

"Absolutely outstanding boutique hotel! Lovely little extra bits, top quality products, great breakfast and probably the best check in procedure we’ve ever had from Joan, front desk manager. He took time to explain all the history of this amazing building over a glass of wine. All staff really helpful, great location, what’s not to like!! We had 2 nights here, and will be back for sure! Thank you 🥰"

"The hotel entrance was not obvious because it’s down a narrow street. Inside is lovely. The staff that greeted me were warm and friendly and very accommodating. It took a little while to get my room because it was before check-in time, but they made me comfortable and the wait was not so long. Any time I needed something the staff were able to accommodate. The people at reception seemed to all able to slip into several roles, front desk, concierge, etc. they were always friendly and helpful."

"This boutique hotel is in an excellent location for exploring the old town on foot. The street itself is nondescript, but just a few minutes' walk brings you to bustling commercial areas with shops and restaurants. Be aware that the hotel is difficult to access by car. Our taxi driver, who had picked us up at the Palma airport, refused to drive the narrow streets, so we had to haul our luggage up the tiled sidewalks a few blocks. For us this was not a big deal, but for people with mobility issues it could be a problem. The hotel is in a former convent, and the original architecture is beautifully preserved. Although our room was small, it was comfortable and very quiet. We had no issue adjusting the air conditioner to our preferred temperature, including overnight when we like our room chilly for sleeping. There wasn't a view at all – just other buildings – but we don't stay in urban hotels for the view. The bath was also very small but had the necessities, although we would have appreciated more than one bath towel and one hand towel per guest, and washcloths would have been helpful. The biggest negative about our stay was that there was a plug-in air freshener in the bathroom, and the smell was overwhelming. Moreover, a puddle of the heavily-scented liquid somehow wound up in the toiletries tray, and we didn't notice it until we discovered that some of our toiletries were wet (and horribly stinky from the air freshener). The smell was tenacious! Perhaps management would consider switching to a diffuser option, or a more delicate fragrance, if one is needed at all. The breakfast buffet that was included with our room rate was stellar. It offered an opulent cold buffet; hot items could be ordered. Orange juice was freshly squeezed. We had a delightful lunch in the Michelin-starred restaurant, but that's a topic for a separate review. Before I conclude this review, I absolutely must mention the service. Everyone employed by the hotel was congenial and helpful, which is not a given even in the so-called hospitality industry! Overall, we enjoyed our stay and hope to return in the not-too-distant future."