"We stayed here during our kids' spring break, and the resort was busier than usual. We have two children under the age of 9. Overall, it was a positive experience, and I was glad we ignored online reviews complaining that the resort isn't modern/up-to-date enough (we heard they are starting renovations later this year, although we were fine with the physical condition of the resort). I think it depends what you're looking for: If you like super modern rooms and amenities, this might not be the place for you. But we tend to dislike flashy hotels that feel like a "scene" and definitely prefer a low-rise, sprawling style like this one. Here are the pros and cons in my view:
Pros
*Tennis courts are great and easy to access. Even with the resort at full capacity, we were able to get some lessons in for us and for the kids. Angel, who runs the tennis portion of the resort, is a lot of fun and we enjoyed our experience.
*Beach was lovely and swimmable. No issues with seaweed, which is a real problem on parts of St. Kitts.
*Staff was very friendly and professional. We had no issues with service and didn't find the whole "Caribbean Time" thing to be an issue. Food service was relatively prompt. Rooms were cleaned on an appropriate schedule and items always restocked. Pools were clean.
*Tons of families during our stay, which was a plus because we were traveling with kids. If you are going on an adults-only trip, avoid school breaks. There is an adults-only pool but we didn't use it. It's far from the family pools, which hopefully allowed for couples to have some quiet.
*Food was fresh and good. There's a kids menu if you have picky eaters.
*Spa isn't modern, but it's a nice quiet area and massages are given in private huts. My husband and I both got massages and were happy with the treatments. There's also a nice, large plunge pool and hot tub in the spa area.
*Golf course is private and scenic, and you'll see wild monkeys along the way. Absolutely beautiful views on the end stretch of the course.
*We stayed in a ground-floor suite with a private patio, which opened up to a yard -- close to one of the family pools and beaches. It was super convenient, easy for the kids to run out and play, and we could be at the pool or beach in a minute. The resort is large and so if traveling with kids and you want to be close to the pool, definitely mention this when booking. There are rooms at the resort that likely require a 5-10 minute walk otherwise.
*Transfer from the airport was seamless. Definitely use the Four Seasons service -- there was a group of staff waiting with cold waters who took our luggage and led us to vans, which brought us to the boat. Once you're on the boat, it's only a 10-15 minute ride to Nevis, and more staff immediately greets you upon arrival with fresh drinks and cold towels. Check-in was prompt, even with a full house.
*We slept great, the only noise coming from birds on the island, which was a nice way to wake up. Even with so many people at the resort, we never heard noise from nearby rooms or music from the restaurants/bars or anything like that. It was peaceful.
Cons
*The chair game. I think this is likely not an issue 95% of the year, but during spring break, when the hotel was at capacity, it was a real problem and definitely took away from the otherwise relaxing vibe of the resort. To get a chair on the beach, people would place items on empty chairs starting before 6am. By 6:30 or 7am, all chairs would be "reserved." The most insane part of this is that many of those chairs would remain empty until 11am or 12pm. This happened at the pools too. I can empathize with the staff; if they take the items off the chairs, they risk the wrath of the families who put their stuff down later showing up to no seats. If they leave them, they have to face upset guests who show up at 8am or 9am and can't find a place to sit. The whole thing could have likely been avoided if people just used the seats when they actually needed them.
*The kids club was disappointing. The staff there was friendly, warm, and professional -- but it's basically a small-ish, dark air-conditioned room. They do a few outdoor activities a day, but it def caters to very young kids -- I would say ages 5 and younger. It's more a toddler babysitting service than a kids club, at least from what we saw. If you are looking for someone to watch your young kid while you go to the spa for an hour or take a tennis lesson, its fine for that.
*Again, this is more a product of us being there during spring break -- but a lot of the activities were booked up. We were able to sign up for a few things, but not others, and there was a growing wait list for certain activities.
Overall, we were pleased with our experience and would go back, but would avoid spring break weeks."
A Tripadvisor traveler review
Apr 06, 2026