"We really enjoyed our 5 night stay at The Crans Ambassador hotel - a beautiful boutique hotel in a prominent location in Crans Montana. We had booked an Alpina Prestige room which was wonderful. The bedroom was spacious & light, the bathroom was a good size (including a bath) and the bed was very comfortable - the bedding was all natural duck down & feather. The large balcony overlooking the mountains was also very nice. The breakfast buffet was very good and we also had dinner in the hotel twice - once at La Muna (a Japanese & Peruvian restaurant) which was truly excellent and once in the Brasserie Lounge which was also very good. The hotel is in a very good location - and right next to a ski lift. The hotel also has its own ski shop for easy & efficient access to skis, boots and other clothing etc. The town of Crans Montana is quote large and spread out and seems to be split into two sections - it is about a 25 minute walk from one section to the other. The hotel is also on quite a steep hill (although there is a public escalator very close by from the ground level) and the hotel also has a complimentary shuttle bus service which runs from 8am to 8pm. The spa at the hotel was also very impressive - I used the pool most days - there is also a large Hammam steam room which was the best steam room I have ever used. It is also to be noted that the staff were all absolutely brilliant - friendly, efficient and very helpful. This hotel is owned by the Michel Reybier Hospitality Group - he is a self-made entrepreneur who clearly knows how to run hotels! The hotel is elegant and stylish but not pompous in any way. It is also a member of the "Small Luxury Hotels of the World" group. Thank you!"

"Amazing stay at this beautiful hotel, great location, staff go way and above to ensure that you have a great stay, breakfast was excellent with an amazing view! The shuttle service is very efficient, and will take you anywhere with very little notice, a great hotel with great staff."

"In public area hotel clean and fresh but in our suite need to do some renovation. Also there is a lot of dust in room and it is impossible to regulate the temperature in the room. Room service oftenly doing mistakes in orders and few times in restaurant also in our order was mistake in kids menu. In breakfast all workers kind. In reception also workers kind expect last day during check out 8 February in reception was 2 women I asked for they call shop in hotel where we rented equipment for ski because there was mistake and we payed for 1 day more which we don’t use but they never call me back and never modifite the bill than I payed for nothing."