"I had wanted to visit Zermatt for many, many years. I researched extensively into which hotel might best for our needs and wants and I was always drawn back the The Omnia. We couldn’t have been happier with our choice. We took the Glacier Express from St.Moritz to Zermatt and were picked up in the Omnia’s blue electric vehicle which transported us to the hotel. Arriving at the hotel itself is an experience in itself as it is reminiscent of a James Bond movie, secret tunnels and all. The hotel’s location in Zermatt is perfect. The hotel is also so beautifully designed. Upon arrrival we were so very warmly greeted by Managing Director, Christian Eckert with a welcome drink. The warmth of the hotel was palpable. Our room/suite was exquisitely appointed with incredible attention to every detail, beautiful linens, very ample closest space, and wonderful treats. It also had the most amazing views of the Matterhorn. The best thing about the Omnia is the exemplary staff. They are all absolutely fabulous and obviously delight in connecting with and helping their guests. They were all down to a person warm, knowledgeable, professional and so accommodating. Lorena and Lars were just so gracious and helped us immensely with questions about things to do in Zermatt and helping us with our Swiss Travel Pass. Helena, Simon and Torben were so very helpful too. The breakfasts were out of this world with buffet items and à la carte items to order. Annemarie was our server most days and she was just delightful as were Sandra, Cornelia and Sonja. We also had an incredible dinner at the Omnia served with great aplomb by Cédric and other staff. The chef even came out to speak to us. The housekeeping both day and evening service was impeccable as well. Rita and all the staff were all so competent and so very gracious. I wish I could remember the names of everyone we interacted with. To a person they were all just wonderful. I cannot say enough about our amazing stay at The Omnia and I couldn’t recommend The Omnia more highly. The Omnia is every thing a hotel should be attentive, beautiful, inviting, professional, seamless, warm and so very welcoming. If you want to create memories to last a lifetime I encourage you to book a stay at the Omnia in Zermatt. We are just longing to go back."

"What a distinctive hotel “you all are”. OMNIA feels so luxurious and so homely at the same time. It is a proper experience of what a holiday should feel like. A big congratulations for what you have all created there, it is a complete joy and I know hospitality is not an easy business to run. A deep thank you from London and I hope to have the opportunity to visit you all in the near future."

"This is a simple yet luxury hotel in the heart of Zermatt, but quietly away from the action as you walk through a cave and ride an elevator a few floors up to reach the lobby. You are just minutes away from the train station, gornergratbahn,, sunnegga funicular and many restaurants. They will pick you up directly from the train station in an adorable little car to help with luggGe. Welcome drinks and breakfast were included. Breakfast included ability to order À la carte main courses and include a great selection of fruits, yogurts and breads. Our room was comfortable elegance with a balcony overlooking Zermatt. We used the pool and hot tub which was a quiet sanctuary with views of the Matterhorn. The only downfall is there is no AC and we happened to be there in the heat of the summer."

"Truly the most magical stop of our honeymoon! The staff at the Omnia were welcoming and incredibly helpful, scheduling restaurant recommendations and making sure our every need was met. The entrance through the cave made visiting town easy while also making the hotel feel like a secluded and peaceful hideaway (and it felt like something out of a James Bond movie!)"

"Everything about our stay at The OMNIA was great. It’s a beautiful place in a perfect setting with lovely, clean rooms, a stunning restaurant with excellent food—but the most impressive factor was the level of service. Every single staff member was genuinely friendly, helpful, and went out of their way to make sure we were getting the most from our visit. We loved it!"