"We recently stayed at the Mandarin Oriental Taipei and had a truly wonderful experience. I would especially like to recognize Veronica, the Assistant Manager, for her outstanding professionalism. Throughout our stay, she demonstrated genuine care, strong attention to detail, and a calm, confident presence in every interaction. What impressed me most was her ability to handle situations with warmth and composure, always maintaining a sincere smile and making guests feel at ease. The experience at Mandarin Oriental Taipei truly embodies the brand’s renowned “MO family” spirit — refined, thoughtful, and genuinely welcoming. It’s this level of consistency and professionalism that keeps us coming back. Thank you again to Veronica and the entire team for such a memorable stay. We look forward to returning in the near future."

"I think if you manage to pay $300 or so then it’s fair, but we were paying over $500 per night in March ’26. A week before we’d been at the Mandarin Oriental in Shenzhen which was almost flawless and around the same price for a much better room w/ breakfast and Club level access. Mandarin Taipei has several major failings. For the first time in my life (and 50+ Mandarin/Four Seasons/Aman/Ritz etc stays), I’ve gone to a hotel breakfast and been told that we need to wait 10 mins for a table! When we checked the breakfast room it was hectic and not at all relaxing, with people attacking the buffet area like locusts. I asked right away how occupied the hotel was and it was only 2/3 busy. We ate out every day. We also tried the gym. Similarly extremely crowded and odd choices of equipment - useless duplicate leg machines but no pull up bar for example. Sauna was only 60 degrees. The hotel is also a bit old and is not in the best part of town, we had a view of some ugly under construction buildings and some ugly old buildings even though we were up on the 16th floor. It’s connected to a ghost mall with only about 6 shops. There are not many good choices in Taipei, until the Four Seasons opens. So I’m not sure what to suggest instead, but the area around Taipei 101 is a much nicer part of town if you like cleanliness and better landscaping and urban planning. We still had a nice time in the city despite the hotel. Some great nature and hiking options. Oh and when we left no one asked how our stay was…hence my review here."

"Overall, the hotel room was comfortable and well-maintained. I appreciated the beautiful birthday surprise arranged by the team, which made my special day feel even more memorable. However, there were a few aspects that could be improved. The breakfast selection was quite limited, and unfortunately many dishes were not served hot, which was disappointing, especially on a cold winter morning. The breakfast area also felt poorly organized. Considering the number of rooms in the hotel, the restaurant space seemed rather small. Many families stayed for a long time, which resulted in other guests having to wait for tables, creating some inconvenience. In addition, the building complex is very large and includes several areas open to both hotel guests and outside visitors, which made the environment feel crowded at times and less private than expected. I have stayed in many luxury five-star hotels, I believe these are areas where the hotel could improve. I would like to sincerely thank Ms. Veronica for her warm hospitality. Her thoughtful welcome made me feel truly special on my birthday."

"The rooms re lovely, the staff helpful and friendly. But this place is totally let down by food and beverage. Breakfast was disappointing or bad every day…including dry and cold food (that should have beenhot), under cooked (ie raw) items and so on There is no casual food option at all. There’s a coffee shop but it won’t serve you….got told couldn’t have coffee as it was afternoon tea time and the only option was a full afternoon tea service…so got sent outside (in the rain) to a bar! Room service had lovely staff…but food was cold. None of the F&B fits the MO brand. So lovely rooms and lovely multi lingual staff completely let down by terrible F&B. On a positive note….all the front desk staff were great but special mention to Mika the concierge. She was very helpful and offered great advice."

"Staff was very friendly and helpful. We stayed Lunar New Years Eve (didn't know it was the holiday) and the hotel was pretty busy but we were able to get early check-in and a spa appt booked after checking in. The guestrooms are a good size tho it was a little odd that there was furniture completely blocking access to the windows to adjust the window treatments. Breakfast was very busy, we had to wait to be seated. There was a nice, very large selection of western and Chinese food. The spa is quite enormous and has a separate locker room from the fitness area. We were out for dinner and came back late and hadn't received turndown. It looked like someone came in and closed our drapes and lined up our room slippers but our towels and bedding weren't tidied up at all. Someone came up right away, but was odd the turndown wasn't performed properly. We received a little stuffed horse and chocolates for lunar new year. Also some fortune cookies, which I thot was weird cause fortune cookies are kinda fake Chinese food but I guess are crowd pleasers. The hotel is very pretty but somehow it feels congested and tight spaces."