"This hotel hit all the marks. Stunning design, beautiful large rooms, great amenities, perfect pool, fantastic breakfast (the Mango cart was beyond!) and awesome service. Special mention to Liew (sommelier) in The Loft bar - very friendly and super knowledgeable. Bangkok is a great city for luxury hotels, with many to chose from. After staying the Waldorf Astoria, I would certainly put this at the time of my list."

"This is my wife’s favorite hotel, and it truly lives up to the Waldorf Astoria Bangkok brand of luxury. From the moment you arrive, the experience feels elevated. You’re welcomed in the ground-floor lobby by attentive staff, who then escort you up to the stunning 15th-floor sky lobby. Check-in is done seated at a desk, which immediately sets a more relaxed, personalized tone. Afterward, an associate personally walks you to your room and offers a full introduction to the space and its features—something you rarely see even at top-tier hotels. The rooms are beautifully designed, spacious, and thoughtfully laid out, with floor-to-ceiling windows offering incredible views of the Bangkok skyline. Every detail—from the finishes to the amenities—feels intentional and high-end without being overdone. In the morning, you have access to one of the best breakfast buffets in Bangkok. Because the hotel isn’t overly large, the dining area never feels crowded. The food is consistently fresh, with a wide variety of both Western and Asian options, and several dishes rotate daily, so it never feels repetitive. The service throughout the hotel is exceptional—warm, attentive, and genuinely thoughtful. The staff goes out of their way to make the stay feel personal rather than transactional. The location is another major highlight. Situated in the heart of Bangkok, it’s within walking distance of several high-end shopping destinations like CentralWorld and Siam Paragon making it incredibly convenient whether you’re visiting for leisure or family travel. Overall, this is one of my favorite hotels in the world. It strikes the perfect balance between luxury, comfort, and service, and I highly recommend it to anyone visiting Bangkok—especially couples."

"We stayed on a FHR rate as Hilton Gold and got upgraded to a beautiful Deluxe suite. The room, and all the spaces around the hotel, was gorgeous and the amenities of very high quality. The breakfast was definitely a highlight and so was the iconic pool. Service was impeccable throughout. We also really enjoyed drinks at the Loft bar with stunning views of the city. We will be back for sure!!"

"The location is outstanding. Close to major shopping centres and BTS stations, right in the heart of the city. Staff – Friendly but inconsistent execution The team is very friendly and tries to follow up on requests. We received a honeymoon cake, which was a thoughtful gesture and appreciated. Check-in – Not five-star standard The check-in area was extremely crowded and lacked privacy. We were seated directly next to other guests, which did not feel premium. After check-in, we waited 35 minutes for our luggage. It never arrived. We had to call and then wait another 15 minutes. This is not acceptable for a hotel in this category. Room condition – Below expectations The bathroom blinds were clearly broken and were not addressed during turndown service. Only after informing our PA was an engineer sent the next morning. Several elements in the room appear glued and are already coming loose. The toilet remote holder was damaged. These details matter at this price point. Breakfast – Very strong Breakfast is excellent in terms of variety and quality. Mango sticky rice, pastries, fruits, desserts, drinks, and cooked dishes are all very good. However, it is very crowded. Turndown – Inconsistent Snacks were provided only on the first night, not on the second. In a hotel of this level, consistency is expected. Slippers were placed on only one side of the bed despite two guests occupying the room. On the positive side, personal bathroom items were neatly arranged on a white towel, which was a nice touch. Overall While the location and breakfast are strong, hotel room is clean, the operational inconsistencies and room maintenance issues do not match the pricing or five-star positioning. Based on our recent stays at comparable luxury hotels (in Bangkok), this experience falls short and we would probably not go for this Hotel in the future."

"Location Location. A Luxury hotel with great staff. Special Mention the the People at the Buffet Restaurant. Pupae May and Brasserie . Their impeccable service is Genuine. Thai for me is the Key on great service. Always there asking if i need more coffee and asking if i have any questions with the meal choices. The Spa. Receptionist KP, Chor, Jennie. Im thankful for your advice with oil. Coming from the United States. The Lavander Oil is what i just what i Need at a very reasonable price. I even went back to get another 2. Ms Oil at the Door Person . Always there to welcome guest. Room is clean. Facilities are exceptional . A good suggestion is to have a Lounge for Diamond Members ... Side from that. Mahalo Waldor Astoria for the Great Service Bernie"