"Beautiful setting, good food, excellent spa treatments, and above all the kind attention offered by the manager and all the staff."

"Updated Review – My Experience at This Hotel from 221 , MAr 14-15 ,2026. I would like to take this opportunity to update and rewrite my review regarding my stay at this hotel. 1) Racism from the security guy on Mar 14 and Mar 15 in the afternoon. The racism I experienced from the security staff at the entrance of the hotel occurred during my check-in at 3:40 PM and check-out at 11:40 AM on March 14–15, 2026. I strongly recommend that the hotel owner review the CCTV footage to see how I was treated. The security staff were friendly and greeted guests who were blonde with blue eyes, but as a Thai guest, I did not receive even a simple hello or thank you. I have experienced racism before in the United States, but I never imagined I would experience it in my own country, from people of my own country, at this hotel. I was extremely disappointed. Perhaps it was because I was not dressed well that day, and I tried to convince myself that maybe I misunderstood. However, when I checked out and left the hotel, the same staff member still did not greet me or thank me. That confirmed that what I felt on the first day was unfortunately correct. 2) Parking I paid almost $300 USD for my stay, yet I had to walk from the parking area to the hotel by myself both during the day and at night. Yes, the distance is not far, but I expected a better arrangement at a hotel of this level. 3) Check-in staff The check-in staff member was very kind and pleasant. 4) Restaurant staff The restaurant staff should improve how they communicate with Thai guests in Thai. The female staff member who took my order was not very polite. She said “สั่งอาหารแค่อิ่ม“ and No คะ and she talked to me like her friend. I hope the management takes these issues seriously and improves them. I have been a Hyatt member for many years and currently hold Explorist status, which means I trust the brand and the standards it represents. Unfortunately, this experience was very disappointing. To fellow Hyatt members considering staying here: if you do not have blue eyes and fair skin, you may want to reconsider staying at this hotel."

"Aleenta Retreat Chiang Mai feels incredibly secluded and intimate despite being only about 15 minutes from the airport and Old Town. It’s tucked into a quiet residential area near the base of Doi Suthep, so the atmosphere is calm and retreat-like rather than feeling like a typical city hotel. Because the property is small, service feels very personal and the team quickly learns guest preferences. There are also thoughtful touches throughout the property that make the experience feel very intentional. For example, the pool area always has sunscreen available for guests, which is such a simple but appreciated detail in Chiang Mai’s heat. The staff is also so attentive when it comes to allergies, and always find a way to adapt the menu to accommodate. One of my favorite details is their “Aleenta Frog.” Guests place a small frog on the bed if they would like their linens changed, or outside the door if they prefer not to have housekeeping. It’s a charming touch that reflects the property’s sustainability focus while still feeling playful and personal. I’d position it for travelers looking for a peaceful base in Chiang Mai — somewhere they can explore temples or the city during the day and return to a quiet, wellness-focused environment in the evenings."

"We had the best time at our yoga retreat at this resort. we had a wonderful room and nice accommodations, and we really enjoyed the food. We enjoyed the bar Services by the pool as well. We really appreciated the security out front looking out for us."

"I had a wonderful stay at Aleenta Chiang Mai and would absolutely recommend it, especially if you are looking for a wellness-focused retreat in a beautiful, intimate setting. The property itself is a charming, boutique-style oasis. The grounds are thoughtfully designed, lush and peaceful, creating a calm atmosphere throughout the stay. The rooms are excellent — spacious, stylish, and very comfortable. The pool residence apartments in particular are fantastic and add a real sense of privacy and luxury. The food deserves special mention. The quality, variety, and presentation were consistently impressive. Whether breakfast, lunch, or dinner, everything felt fresh, healthy, and beautifully prepared. The staff truly make the experience exceptional. Everyone was incredibly friendly, attentive, and warm without ever being intrusive. Service felt personal and genuine. The retreat package itself was very well curated and thoughtfully structured. The balance between activities and free time worked perfectly, and the wellness programming felt meaningful and high quality. A few things to consider when planning your stay: • The resort is located close to the airport. If you are extremely sensitive to airplane noise, you may occasionally notice it and might not experience complete silence at all times. • This is a family-friendly hotel, not adults-only. If you are specifically seeking a child-free environment, this is something to keep in mind. • The main pool area and sunbeds can fill up relatively quickly. If privacy and guaranteed space are important to you, booking a room with a private pool is highly recommended. Overall, it was a fantastic experience combining comfort, wellness, and warm hospitality. I would gladly return."