"Our family of 3 stayed in 2 Oceanfront garden pool suites.
On arrival we were welcomed at reception with a cool towel and a refreshing coconut water and coconut macaron. The friendly receptionist then sat us and down to choose pillow types, soap and body lotion scents for our rooms - such a fantastic and personalised experience for each customer.
The rooms were beautifully spacious and laid out, I loved the styling with everything in white - it felt very serene. The pool at the rear was a generous size and very private, a welcome cool dip at the end of a hot day. The area by our pool was comfortable and we spent time out there every day relaxing after a day on the beach or out and about. Everything is provided in the room for your comfort - including mosquito repellant spray, a plug in device for in the room, and citronella incense coils to burn outside. Water, coffee machine with pods, kettle with tea selection and milk refreshed daily. Great selection of chargeable alcoholic and non alcoholic drinks and snacks in the fridge and mini bar including half-size bottles of a selection of spirits, full size bottles of red & white wine & sparkling wine which I really enjoyed. The delivery every day of a different night time tea in a little glass bottle was such a sweet touch.
Our rooms were serviced very well by housekeeping everyday, usually while we were at breakfast - very efficient!
Breakfast at the tent restaurant on the beach was beautiful, thanks to Oh and her team who looked after us very well - special mention also to Sao. The whole front of house team are really friendly and helpful. We appreciated the great a’la carte breakfast options with a different special every day, as well as the wide buffet selection and teas, coffees, juices. Breakfast in such beautiful surroundings with genuinely warm and friendly hospitality was a joy and this hotel has that personal element of service absolutely spot on.
We spent most days chilling on sun loungers on the beach which was a welcome break for us after a busy few days in Singapore. Never any issue finding sun loungers, plenty to go round. The beach is absolutely beautiful, choice of bean bag or traditional loungers with parasol, all very comfy and with table service from the beach bar. Minh and the guys working on the beach did a fantastic job of looking after us, regularly providing iced water and whatever we wanted from the beach/pool bar menu - thank you.
However, while we chose to sunbathe on the beach we couldn’t swim in the sea - it was difficult to walk over the stones and shells to enter the water, but also the water was too shallow for swimming, so we used the oceanfront moon pool to cool down. This is the only major drawback of this hotel for me, I love to swim in the sea! I didn’t find it that easy to get in/out of the moon pool - just something to be aware of if you have any restricted mobility as I do following ankle surgery, that there are no roman/easy access steps or handrail to aide an elegant entry/exit! They would ruin the sleek aesthetic of the round pool I suspect!
We ate dinner in the tent restaurant once which we thoroughly enjoyed. The mix of western and Thai dishes on the menu catered to all our tables needs, and the food was beautifully prepared and presented. I particularly enjoyed the oysters from the sexy fish menu and the duck curry. The Thai dancing and fire show was fantastic!
Other nights we explored locally (there are restaurants in the immediate vicinity or a 15 min walk/quick songthaew trip into the centre of Chaweng where there is the Central Samui mall and a wealth of shops, bars and restaurants to choose from) or further afield to Chaweng Noi, Cheongmon and Fisherman’s Village on the Friday for the night market . Getting around was easy and reasonable using Grabs.
On my birthday I received a birthday card and cake (cheesecake) with candles and a happy birthday decoration on the bed which was a lovely gesture.
The hotel kindly accommodated our request for a late checkout on our final day so that we had the cool comfort of the room until we were collected for our transfer back to Samui Airport - which incidentally is only a 10 min drive!
Also worth mentioning that the hotel has an app to see facilities, services, book spa treatments, contact reception etc. messages were responded to very promptly. Found the app very useful - a handy addition to that would be if you could access your room charges on there, to check/keep track of your bill to date.
Overall this a fabulous resort with amazing service. My only reason 4 stars not 5 is because of not being able to swim in the sea. Otherwise this place is pretty much perfect!"
A Tripadvisor traveler review
Jul 20, 2026