"An absolutely lovely place to stay—it feels like a true paradise with its beautiful sea, clean sand, and clear blue skies! The pool is a major highlight, sitting right at the heart of the hotel with an amazingly beautiful landscape. The food and drinks are also delicious. This place is perfect for anyone looking to refresh their mind and escape the busy city life.The location is ideal, offering easy access to the airport, the city center, and all major tourist attractions. The only area that needs improvement is the staff training. While the team members are incredibly lovely and kind, they sometimes lack professionalism. Thankfully, the management team is highly helpful, approachable, and quick to resolve any issues."

"The Four Seasons Tunis is a beautiful property with nice rooms and facilities, and overall we enjoyed our stay. However, the experience fell short of what we expected from a Four Seasons in a few areas. Service was inconsistent at times, including a surprisingly long wait times. The food was good overall, but not exceptional or at the five-star level we expected given the property and pricing. After an unexpected change to our travel plans, we also asked whether we could use some of the hotel facilities for a few hours after checkout while waiting for our evening flight. Although we understood there could be restrictions, we were disappointed that no flexibility could be offered to recent guests. A beautiful hotel with a lot going for it, but the overall service and dining experience kept it from feeling like a true five-star Four Seasons experience for us."

"I’ll go through everything point by point. As far as the beach is concerned, for a hotel of Four Seasons level, it is honestly rather disappointing. The beach does not feel particularly well maintained, it is somewhat dirty in places, and there is quite a lot of litter in the sand. It gives the impression that it is not cleaned as thoroughly or as regularly as one would expect from a hotel of this standard. In addition, the beach itself is quite small and there are very few sun loungers. I counted fewer than 30 for what is a fairly large hotel. For a property of this size and standard, that is clearly not enough. Considering how hot Tunisia is in August, it is perfectly natural to want to come to the beach early in the morning. I arrived at around 7:00 a.m. and could not find either towels or prepared sun loungers. The beach area only started being set up at around 8:00 a.m. In my opinion, at a five-star resort, the beach should be fully ready for guests much earlier. Another significant drawback is the lack of a proper shower on the beach. There is only a small shower for rinsing your feet, with no proper way to wash the sea salt off your body. I actually saw people filling cups with water and pouring it over themselves. For a Four Seasons property, this is, to put it mildly, quite surprising. There is also no restroom directly on the beach. In the morning, I had difficulty finding an accessible restroom and eventually had to walk back toward the hotel, as the restrooms near the pool were still closed at that time. For the beach area of a five-star resort, this is a considerable inconvenience. As for breakfast, the service left a very poor impression. We ordered coffee and cappuccino three times from three different members of staff, including the manager. In the end, we waited around 15 minutes, and the drinks were only brought after we had to remind them once again quite firmly. The clearing of tables is also poorly organized. Many tables remain covered with used dishes for far too long, with staff making little effort to clear them promptly. This is simply not what one expects from the Four Seasons brand. That said, I also want to be fair and mention the positives. Overall, the hotel itself is pleasant, the rooms are nice and clean, and we have no complaints whatsoever regarding housekeeping. However, the condition and infrastructure of the beach, its preparation in the morning, the lack of a proper shower and easily accessible restroom, as well as the service during breakfast, all require significant improvement. When you choose Four Seasons and pay accordingly, you expect a certain standard not only from the room, but from every aspect of the stay. Unfortunately, in the areas mentioned above, this property falls noticeably short of the level one would expect from a five-star Four Seasons hotel."

"We stayed at this property from 23 July to 2 August. Overall the experience was excellent and this is a beautiful property well situated. On arrival I was offered a discounted upgrade to a sea view suite which I took. I had to move to a quieter suite after the first night as the bar/restaurant by the pool stays open until 2am and was noisy. The move was handled exceptionally by Ameni who took care of it seamlessly. Some particular highlights for us were the pool and the brilliant staff there who really do go out of their way to make the service feel very special. We also very much enjoyed the Creek restaurant and its excellent food and wine and again the service by the staff there was really personal and special. Our room was immaculate and housekeeping did a great job of ensuring that everything was fresh and clean each day - they are unsung heroes. Overall a very lovely and restful stay. However, we will not be returning to Tunisia until the airport gets an upgrade. On arrival and departure it was a truly awful experience in very hot temperatures. Very long queues at immigration in and out and no fast track for business. We had to wait another hour for our bags to arrive. The whole experience at the airport was awful and we very nearly missed our return flight due to a last minute gate changed that wasn’t communicated and the staff were awful - service with a snarl. I feel bad mentioning this in a review of this lovely hotel but I do think people need to know that the airport is awful as it is part of the whole trip. I’m surprised the Tunisian government or tourist boards don’t do something about this given the amount tourism must contribute to the economy."