"When we arrived at the hotel, we were warmly welcomed with big smiles by the Valet and Security team at the ground floor, which immediately made us feel comfortable. Although our room was not ready yet and we had to wait for a short while, the team ensured we felt well taken care of. The Security Manager, Ujwal, kindly offered us coffee while we waited. As we had just arrived from Dubai, we were a little concerned about staying in such a unique building, but he reassured us with great confidence that everything was safe. His calm and reassuring attitude truly put us at ease. Our luggage was delivered by Kumar, who explained everything clearly and professionally. His warm smile and friendly approach created very positive vibes and made us feel genuinely welcomed. The check-in process was smooth and pleasant. Ruth at the front desk was very kind, professional, and efficient, which made the entire experience seamless. Later, we visited the pool, where all the staff were extremely attentive and friendly. We also went for breakfast at Cyan just before closing time, yet the team still welcomed us warmly and waited for us without any hesitation. Although I cannot recall their names, every team member there was truly kind and accommodating. This experience reflects true hospitality from the heart. A big thank you to the entire team for making our stay so memorable."

"I had an absolutely five star, first class experience at the Andaz. The iconic building is amazing, the staff are absolutely professional, friendly, hospitable, first rate. All the food is delicious. The end of my stay co-incided with the current situation and the staff could not be more helpful and reassuring. Very impressive."

"Our stay at Andaz Capital Gate was truly exceptional — especially as parents traveling with a young toddler. The elegant, spacious rooms with breathtaking views gave us comfort and calm after busy days, and the high-quality amenities made everything feel effortless and luxurious. Dining was outstanding across the board — from the generous buffet breakfast to the cozy lobby lounge, seamless in-room dining, and an unforgettable experience at their award-winning Cyan. The chefs went above and beyond to cater to our little one with such genuine care and attention — every plate was happily and thoroughly cleaned by our munchka 😄 Most importantly, the people made this stay extraordinary. From the bellmen and front desk to concierge, housekeepers, servers, pool attendants, and talented chefs — everyone was polite, caring, and incredibly professional. We felt truly pampered and, honestly, a little spoiled by the warmth and attention. A flawless 5-star experience — we cannot wait to return!"

"We spent two nights with my wife in the Andaz Gate hotel. We had our room on the 31st floor with excellent view. The room is spacious, the bed is more than large, the bathroom is equipped with shower and tub. The breakfast does not leave any wishes open, large variety and nice presentation. The staff is more than helpful. Let me mention Hagar at the reception, who always had a useful suggestion for a restaurant. Maxie and Lourdes added the personal touch during breakfast, so you felt like home. I hope to return sometime in the future."