"I recently stayed at this hotel and overall had a pleasant experience. The check in process was smooth, and the staff provided excellent service very attentive and professional. During my stay, I enjoyed breakfast at the hotel restaurant. While the food was good, I felt that some staff could improve on friendliness and engagement. a simple smile or more genuine presence can go a long way in making guests feel welcome, no matter where they come from. That said, I truly appreciate the efforts of the hotel team and would recommend this hotel for its comfort, service, and overall quality. a little extra warmth in the restaurant would make the experience even better I also felt a bit sad that I couldn’t use the swimming pool due to the rain in next day, as I was really looking forward to relaxing there but thanks overall good experience,."

"It was a lovely staying here in Dubai, I highly recommend this hotel. Specially for the super work of the best clean by Deshika and the very kind welcome at the desk of Kim."

"It’s an outstanding property with great location, spacious room size, great view of Burz Khalifa and most of all, courteous staff."

"Our stay at Kempinski The Boulevard was nothing short of extraordinary. We travel frequently as a family and are used to high standards, but this experience truly exceeded every expectation. First, the property itself is stunning. The location on Palm Jumeirah offers breathtaking views of the Dubai skyline, a beautiful private beach, and a sense of calm sophistication that is rare in Dubai. The suites are spacious, impeccably clean, and incredibly comfortable — perfect for a family stay. Every detail reflects refinement and attention to guest comfort. However, what truly sets this hotel apart — and what makes us eager to return — is the phenomenal team at the Club Lounge. I want to emphasize this clearly: the Club Lounge staff is simply outstanding. Their level of professionalism, warmth, and genuine care is something you rarely encounter, even in the world’s finest hotels. From the moment we arrived, we felt welcomed not as guests, but as valued friends. The team anticipated our needs before we even expressed them. Every interaction was graceful, attentive, and deeply personalized. They remembered our preferences, engaged naturally with our children, and ensured that every visit to the lounge felt special. The service during breakfast, afternoon tea, and evening canapés was flawless — elegant yet warm, refined yet relaxed. It is not just about efficiency — it is about heart. The kindness, sincerity, and constant smiles of the Club Lounge team created an atmosphere that made our stay emotionally memorable, not just comfortable. In many luxury hotels, the facilities impress you. Here, it is the people who truly make the difference. A heartfelt thank you to the entire Club Lounge team for elevating our experience to a level of excellence that deserves the highest praise. You are a credit to the Kempinski brand and a benchmark for hospitality. Igor, Jacob, Kate and our son's favorite: Khaloua!!!!!!"

"I loved the hotel and the club lounge. The friendly staff, Kate, Indira, and Jacob, made our stay especially enjoyable. Our glasses were always full. The cocktails were excellent! The rooms had a beautiful view, and the pool was incredible."