"From the moment we checked in, the entire experience was nothing short of exceptional. The professionalism, warmth, friendliness, and genuine hospitality of the Front Desk team were truly appreciated. A special thank you to the Housekeeping team, who were always attentive and incredibly prompt in providing everything we needed. Your dedication and attention to detail did not go unnoticed. And to the amazing team at By the Bay, thank you for serving such an exceptional breakfast and for making every morning even more enjoyable. Kudos to the entire team! Most importantly, a heartfelt thank you to the Guest Relations team for making my birthday extra special and creating beautiful memories that I will always cherish. To everyone at Mandarin Oriental Jumeirah Dubai, you are truly amazing! Thank you once again for your outstanding service, genuine care, and for making our stay so unforgettable. We look forward to coming back again! ❤️"

"A fabulous hotel. Me and my son have just come back from a 5 night stay. Lovely setting, beautiful room-a club junior suite-and the best service ever! So many wonderful employees, but here were the best we encountered-sorry there are many!! Khalid in the club lounge-what an amazing person you are-so warm and welcoming. El Mehedi and Oleg by the pool-always so efficient and friendly! Anil and Jeff in Netzu-such great service in a fabulous restaurant-our favourite restaurant in the hotel. Joanna and Felix The Bay-both lovely people. Maxime at the front door-so friendly and helpful in making sure we were looked after by our taxi. And last, but certainly not least-Housine in the gym-what a gentleman-my son had PT sessions with him daily as he was strictly too young to use the gym, and these ended up the highlight of his day! Thank you to you all for making our stay special."

"Amazing getaway experience. Even the scorching August heat couldn’t defeat this place’s awesomeness. Exquisite service, especially from Khalid at the Club Lounge. Strip away everything else from the hotel, leave just him, and it would still be a top-notch place."

"One of the best hotels in Dubai when it comes to service, hospitality, and facilities. The staff are friendly, welcoming, and always willing to help. The room was well-equipped with everything you could need, the bed was extremely comfortable, and the room was very clean. There were a couple of downsides. There was a strong paint smell in the corridors due to ongoing maintenance work, and the breakfast service was not very well organized. Unfortunately, food allergies were not taken into consideration properly; my dish had to be returned twice, so I was unable to eat it. Overall, it was an excellent experience, and I would definitely consider staying here again."