"We booked this hotel through Emirates Holidays. We expected a top notch hotel and we were not disappointed. We arrived at the hotel just after 9.00am following an overnight flight. We did not expect to get our room at that time, we just hoped to be able to leave our luggage and relax at the reception area. Whilst checking in, we were advised that we would get our room as soon as one was available. By 10.30 we were in our room. We had booked a Club Dubai Skyline room and were looking forward to seeing it. We were amazingly surprised when we were given an upgrade to a Diplomatic Suite Skyline View. WOW, it was huge, separate bedroom and 2 toilets. And the balcony was the biggest we have ever seen. The Butler Team and Housekeeping introduced themselves. They were available 24/7 to assist us with anything we required. Housekeeping kept the room amazingly clean and water, tea and coffee were replenished daily. The breakfast at Azur was plentiful. Tea and coffee was served to the table, and your main course was cooked to order. There was a great array of bread and pastries, fruit and even a pancake /waffle station. The menu was very large and my favourite breakfast was Eggs Benedict which I highly recommend. The only thing for me, that could have made breakfast better, would have been a bigger pot of tea! The Club lounge was really nice. There were two levels , the upper one being for families with children. This was a brilliant idea as not everyone wants to listen to noisy kids. The lounge opened at 12.00 for tea coffee and soft drinks. In the afternoon, Afternoon Tea was available. We only had it once but it was delicious and well presented. From 17.00 to 19.00 cocktails and canapés were available. This was a very busy time, often resulting in guests queuing to get in. The food again, was vey nice and well presented. All drinks, which were plentiful were served by staff. They couldn’t do enough for you. Special mention must go to Salina who looked after us very well and always looked delighted to see us. We only used the swimming pool area once. It was lovely and there was plenty shady areas and umbrellas. For the size of the hotel, there are not a lot of sun-beds but staff always tried to find something suitable for guests. The bottles of water in the cool bags was a lovely touch. A 5 star hotel with 6 star staff. Everyone that we came into contact with had a smile on their face and were happy to spend time chatting about our day. If we were to return to Dubai, we would certainly use this hotel."

"We arrived early in the morning and our club room was ready straight away. The staff here are very nice,always asking how you are.Being in a club room we had breakfast,afternoon tea,cocktails and canapes. Plus we had afree upgrade to half board.Lovely hotel, very clean. Great food and drink.Would definitely stay here again"

"This was our 3rd time at this hotel, and it keeps getting better and better. Travelled with my daughter and young grandson and everyone we came across was warm, friendly and genuine. We stayed in one of the Diplomatic Suites and it is definitely worth the upgrade if you are travelling as a family. The hotel and pool areas are spotless, the food in Azure and Solo is fantastic. Unfortunately, we couldn't access the Club Room on an evening as it was too busy, but they kindly sent some food and drinks to our room. Looking forward to returning next year. Once again thank you for a lovely stay and Oliver still has the little car housekeeping got for him."

"The food at solo was very tasty the pinacolada from sai was very tasty and the pasta n pizza from Rahul was very delicious"

"Amazing service from Sai we have really choosen the best place to dine thanks to sai and chef rahul"