"The valet of the hotel was wonderful specially (muthui ) he was so helpful and he eventually went to our room because we forgot something in it he also was asking about our stay and he just has a very nice personality and vibe I will always trust him with my things. _______________ The hotel was so nice but you need to solve the smell issue I was in LG 62 the smell of the kitchen was so strong and at night we started smelling seweje from time to time and it was so strong as well as the bathroom tub and taps had yellow water _________________ About the spa and the salon every thing was extremely nice and clean the staff was so amazing I did my hair and nails as well hammam I would definitely recommend"

"Our stay was memorable. The location was great as well as the amenities. The staff made our stay extra special. Shout out to Jane who went to extra lengths to make our stay comfortable as possible and Muthui for his sense of humour and service. In a world where time is the ultimate luxury, Raffles and it’s staff transforms every minute into an experience of ease and sophistication."

"We had a wonderful staycation at this beautiful hotel—everything from the atmosphere to the service felt refined and thoughtfully curated. The atmosphere is refreshing, rejuvenating, and truly fulfilling. A special thank you to Melina for her exceptional attention and kindness, which truly elevated our experience. The food was outstanding, and every detail reflected quality and luxury. We especially appreciated how the setting allowed us to fully disconnect and unwind. A truly elegant and relaxing escape—highly recommended."

"Loryn and I just wrapped up four of the most memorable days we've had in Dubai, and Raffles Palm was every bit of that. From the moment we arrived, the level of care was something else entirely. Ezekiel at concierge was an absolute highlight. Full of energy, genuine warmth, and the kind of personality that makes you feel like you're the only guests in the building. He went above and beyond at every turn. Omar the manager was exceptional. He looked after us like royalty. Attentive without being over the top, and always one step ahead of what we needed. Richard from In Room Dining deserves a special mention too. Every order was delivered with a smile, perfect timing, and that extra touch that turns room service into something you actually look forward to. Outstanding. The property itself is stunning. But honestly it's the people that set Raffles Palm apart. You can have beautiful rooms and great food anywhere in Dubai. What you can't manufacture is that feeling of being genuinely looked after. This place has it. We'll absolutely be back. Highly recommend to anyone looking for a world-class stay on the Palm."

"It was a very very good stay. We all enjoyed everything. The room was super. Very beautiful and the golden colors were perfectly matching with the vibe of the hotel. Thanks to the very gentle staff. Thanks to Paul, who was very kind and was always open to a talk and served us amazing drinks. Also thank to Ezekiel, who always was happy and laughing with us, and providing fast service for our baggages. It was a very nice stay!"