"W Dubai – The Palm = 10/10 energy Wow. What a stay. From the moment we arrived, the W Dubai team made us feel like VIPs. Everyone was so friendly and actually helpful: not just polite. Big shoutout to: Vai- at the front desk — you’re magic. Thank you for the room upgrade and the late check-out. You set the tone for the whole trip. Gyan— the best bellman ever. Smooth, fast, and made everything effortless Seid & Kevin- at the Wet Deck — the vibe, the service, the memories. You guys made our afternoons unforgettable Rehan-, valet supervisor — your energy lit up every time we pulled up. Top class Big ups to the entire W Dubai crew. You don’t just run a hotel, you create an experience. If you’re heading to The Palm, this is the place to stay. Highly, highly recommend."

"My experience there was great, the hotel and the facilities are well equipped and the staff there are very hospitable and friendly, they are doing a great job from the reception, the pool and the main restaurant. I would to thank Youssef Ashraf for being helpful and professional."

"“Whatever you need whenever you need it” is what we were told when we arrived. This was an understatement. For two weeks my family and I were treated like royalty. Staff in every area of this hotel - dining, poolside, bars, valet, reception, housekeeping. Watersports … EVERY single person we encountered was fantastic. The food was excellent dinner and breakfast. Service was impeccable. Clean everywhere you went. The W on the Palm was a huge reason why we will return to Dubai. Thank you all again. You went above and beyond for us and we will never forget it. The Mcmullan family * notable names. Yassir on valet. Basil in sobe. Rasheed on lifeguard. The staff in aether. All guys and girls at the buffet. The pool guys. But please thank them all"

"I met Lester, and he escorted me to my room. He was a very kind, polite, and hardworking person."

"I thought the hotel could solve the issue of my deposit not being returned. Despite me showing proof and explaining that the bank have told me that this was something only the hotel could fix, by the end of my visit, I saw no solution. Disappointed as this hotel was very enjoyable the few times I’ve stayed with them."