"I recently stayed at the Hyatt Alila and had a great overall experience. The hotel and room were excellent—modern, comfortable, and well-maintained. The location is also a major plus, with easy access to everything nearby. The staff was consistently attentive and provided strong service throughout the stay. My only disappointment was being charged taxes on the stay despite booking with points. I’ve been part of the loyalty program for over 20 years and have stayed at properties around the world, and I don’t recall being charged taxes on award stays before. It may be specific to California, but it was unexpected. Overall, a very enjoyable stay with just one minor drawback."

"Love this hotel, the location, the staff, the rooms, the food, all of it. Love working with Janice, the Concierge, she is delightful and planned a beautiful itinerary for our 10th wedding anniversary. I highly recommend. Rest of the staff are really awesome too! We are repeat guests and will be coming back again."

"Our stay at Alila Napa Valley was truly unforgettable. From the moment we arrived, everything felt calm, intentional, and beautifully designed. The rooms were warm and inviting with stunning vineyard views, and every detail—from the materials to the layout—felt thoughtful and elevated. Definitely one of those places I’d come back"

"Outstanding hotel, staff and experience. Perfect location with shops and restaurants walkable in St. Helena. Can’t imagine staying anywhere else on future visits to Napa Valley."

"This was our first stay in Napa for a late Valentine's Day retreat. The property was gorgeous, and we stayed in the Vineyard room on the third floor. My girlfriend loved the amenities (shampoo, bath salts, cookies), and we took advantage of the fireplace/soaking tub. Not to mention the heated bidet (flashbacks to Tokyo trip), sleeping drapes, and room lighting options. The atmosphere was simplistic yet modern and clean, very romantic. The service was top-notch and one of the best I have experienced. The valet was super helpful when bringing us our vehicle, offering to transport luggage, and giving us water. The front concierge was awesome in communicating with us, and prior to our stay, they had helped me create our itinerary for wine tasting. They gave us a card welcoming us to our 3rd Anniversary with a complimentary bottle of wine. Overall, the staff was so attentive and helpful (bringing us a toothbrush in the middle of the night, asking if we needed linen changed). I appreciate the staff's warmth immensely. I had booked this stay as a Hyatt Rewards member, and it was definitely worth the value. Highly recommend returning to this property, as the ambiance is quiet/relaxing. Location is great and close to various wine tastings, vineyards, and restaurants in St. Helena."