"Clean and friendly environment, they accommodate you without a problem. I will return with my 18 year old daughter for sure"

"We have stayed at the Ace Hotel Palm Springs several times a year for nearly 10 years. Although the property has gradually lost some of its luster, we continued returning because it is extremely dog-friendly. After many visits, however, we would often leave saying, “We should probably try a different hotel next time.” Following our two most recent stays, we will definitely not be returning. Both visits involved disruptive and strangely timed maintenance issues. During one stay, a hose or some type of equipment was turned on above our patio, causing water to pour down onto our belongings. A book, Kindle, and several pieces of clothing were completely soaked. During our most recent stay, loud banging and construction-like noises—similar to a jackhammer—began around 12:30 a.m. and continued intermittently throughout the night until approximately 7:30 a.m. We recorded a video and emailed it to the front desk. Although we were told there was no planned work taking place, the video clearly captured extremely loud work being performed in the middle of the night. The resort fee was refunded, and I had to push for an additional discount on the stay. Frankly, we would have been better off staying home that weekend, where we would have gotten significantly more rest. A hotel stay should provide a comfortable and relaxing experience, not leave guests exhausted because of preventable disruptions. After years of loyalty, these repeated issues and the hotel’s limited response have made it clear that it is time for us to stay elsewhere."

"Decided to grab my duffel and head out on a Friday and stayed 1 night and chilled by the pool the morning/afternoon of the 4th. Always a great time."

"It's a very "Las Vegas" experience these days. A little trashy, super expensive (for mediocre quality), super crowded, pounding dj music all day long... geared more towards people getting day passes than the actual guests. It's lost the quality and charm it once had. Not a place I'd stay or recommend any longer, unfortunately."

"Ace Hotel and Swim club is worth the visit. We got there early, enjoyed a poolside daybed, and had amazing service! We stayed overnight in a private garden room; great choice! Everything was clean and the bed was very comfortable. Absolutely loved the mid-century eclectic atmosphere! The rooms were cozy and well decorated! Highly recommended!"