"Wonderful experience. Staff was over the top. Clean and well maintained property. Lots of hiking near by for my fur babies. We all had a blast. I hope to visit Palm Springs and the Avalon again some day."

"Five stars for the Avalon Hotel Palm Springs. This is Palm Springs done correctly: relaxed, stylish, understated and genuinely service-driven without trying too hard. The property is located just steps from downtown, yet somehow still feels tucked away and peaceful. As a solo traveler, I especially appreciated how comfortable and welcoming the hotel felt. With three separate pools spread throughout the property, it never feels crowded or chaotic. Even on a busy weekend, there’s a calm boutique atmosphere that feels more private residence than hotel. The bungalows create a true “home away from home” feeling — casual luxury with warmth and personality instead of the typical sterile resort experience. The staff deserves special recognition. James at the front desk made me feel welcome from the moment I arrived. Jon at the bar was polished, personable and exactly the kind of bartender you hope to find at a Palm Springs hotel. Brian at the pool provided attentive service without hovering, and Eloy in the restaurant was warm, professional and consistently excellent. Value: Excellent for the level of service, location and overall experience. Cleanliness: Impeccable throughout the property. Noise Level: Surprisingly quiet and relaxing despite being so close to downtown. Service: Truly five-star across every department. Amenities: Thoughtful touches throughout, including Aesop bath products, which elevated the experience immediately. The Avalon understands something many luxury hotels have forgotten: true luxury is feeling comfortable, welcomed and completely at ease. This place gets it right."

"The morning staff at Chi Chis -- Norbie, Elroy, Jeyson -- Bryan at the pool and John at the evening bar are long time employees and we always look forward to seeing them on our visits. They are lovely!!""

"My wife and I have just returned from Palm Springs where we celebrated her birthday. We enjoyed 5 wonderful nights at The Avalon in Bungalow 103, which is located literally feet from one of the well maintained and well needed pools to cool off in the heat of the day. There were several staff who I want to mention as they consistently provided excellent service with a smile. Brian, who was always smiling and knowledgable, provided food/beverage service at the pool, Lynne at the front desk was very friendly and provided some good restaurant recommendations , the guy (sorry, I forgot his name) in the Chi Chi bar in the morning really knows birds and we were so lucky to have him there as he provided daily updates on the baby hummingbirds that were camped in their nest at the other pool. And finally, Candice G., the Guest Experience Manager, made our stay very memorable. Thank you all."

"Lynne was great and went above and beyond to accommodate us on our babymoon. We had a relaxing and enjoyable time, just as we had hoped! Several of the breakfast servers at Chi Chi were also wonderful, unfortunately did not catch their names. The açaí bowl was a huge hit - my wife ordered it each morning!"