"The room was spacious and the property was lovely, however for what I was paying, I was SHOCKED to find out that they planned to charge an extra $65 just to make up the room. Sorry, but that seems like a fairly standard hotel amenity. Additionally, my friend stepped on a tiny piece of glass that was on the floor. I also received texts from the front desk accusing us of having our TV on too loud at the wee hours of the morniing. We were sleeping from 11-7am. We never even got the TV to work properly. Cannot believe this came from a Marriott property. I wouldn't recommend this hotel."

"Just a normal hotel. We stayed here on points thinking it was going to be this fantastic modern hotel and we just found it to be basic and minimal. The shower was nice. The rooms were concrete floors with a rug under the bed. It was nice to have a hotel with a key pad instead of a card to keep tract of. The check in process was lacking. The people were nice but we were told we would get a text to check into our room and we never did. We were able to leave our luggage with them though. The bar in the hotel was the BEST! The drinks and food were fantastic and the bartenders were amazing."

"I had one of the most frustrating and unprofessional experiences I’ve ever had with a hotel. What should have been a simple date modification through Booking.com turned into a long and unnecessary ordeal due to the Drift Palm Springs’ lack of transparency and cooperation. Booking.com provided me with clear confirmation that they contacted the hotel multiple times regarding my reservation and that the modification was already accepted. Despite this, the hotel repeatedly insisted that they “received nothing,” which is simply not true and shows either poor internal organization or complete disregard for the guest. To make matters worse, when the hotel finally responded, they attempted to charge unreasonable amounts for switching to rooms that were significantly inferior to the one I originally booked. This felt completely abusive and disrespectful. After days of contradictory communication, lack of accountability, and zero customer care, I decided to cancel my reservation entirely, accepting the financial loss myself. I refuse to support a property that treats its guests this way. This was a deeply disappointing experience, and I strongly recommend reconsidering before booking at Drift Palm Springs.
 I feel it’s important to share my experience so other travelers are aware of the risks. The level of disregard shown by this hotel and its team toward their guests is truly unacceptable and deeply disappointing. What I experienced was not a simple mistake, it was a clear lack of responsibility, transparency, and basic respect. It is lamentable that a property positioned as a “Design Hotel” treats customers with such indifference. I sincerely hope other travelers think twice before choosing this hotel."

"Not worth the money in my opinion. Advertisement says "full kitchen" but kitchen does not have a coffee maker (just hot water & a press), no microwave and a tiny toaster oven. The bedrooms have no closets (just two robe hooks) nor drawers to unpack your luggage. For shelving, you have to move towels from the bathroom cabinet and use the two shelves there. Shower has no niche only a tiny stool in the corner to put your shower toiletries. Pool is very basic and was a bit cold (probably about 75 degrees) so very few of our 45 guests used the pool during the stay although it was 85 degrees outside and they probably would have gone in had it been heated to 80-85 degrees."

"We could not have been happier at the Drift. The food was amazing as were the accommodations. Everyone in our group talked about the beds all weekend. The most comfortable beds anyone has ever slept in! Beautiful rooms with cultivated aesthetic. Just perfect."