"The Nia Hotel is a new modern property. The suits are comfortable and well appointed. The bed was very comfortable. The marble bath and shower were very nice. My suite had a good size balcony with a bay view beyond the surrounding office buildings. Valet parking was required ($40) but the service ended at 11pm which is a significant negative sinse they don't allow self park. The valet service was very good during the open hours. While they have luggage trolleys no bell staff were to be seen which is not a big problem but it is an indication of the service level. The pool area is a positive for those that have time to take advantage. There are plenty of loungers and some cabans. Lounge side service was good with a pool bar and food available. In addition to the pool there are several different sitting areas in the adjacent garden for small to mid sized groups. Ther is a grab and go cafee for a quick bite and has a few tables if you want to eat there. There is a comfortable bar with big screen TV, showing the world cup when I was there. The resturant has a comfortable seating area including outside seating. I only had breakfast and it was not busy but the service was still quite slow. They do not have a buffet and a la carte prices are not a great bargain. I had the continental breakfast which was a croissant and some fruit, no dainashes, muesli, etc. Which I felt fell short. The location is good for Palo alto, Menlo Park, Stanford, etc and is right off 101 making Santa Clara,Mountain View, etc pretty quick. About the same distance from SJC and SFO. A nice choice in the South Bay for a 4star minus or a 3 star ++ property."

"Poor service throughout our entire stay — staff were unfriendly, disorganized, and inattentive. Not worth the price, and we won’t be returning."

"I took my wife here for her birthday and it absolutely delivered. The room was stunning, spotless, and thoughtfully designed with a modern, subtly futuristic feel that made it feel special without being over the top. Everything felt intentional, clean, and high quality, the kind of room you actually want to slow down and enjoy and take in. The pool area was a highlight, heated pool, hot tub, and waterfall features made it feel relaxing and upscale, especially in the evening. It truly felt like a getaway without leaving the Bay Area. It was the perfect setting for a birthday stay. Also, incredible customer service from top to bottom, easily one of the best hospitality experiences we’ve had. We left already talking about when we’d come back. Highly recommend for a special occasion or just a well deserved reset."

"Hotel Nia was so beautiful and the staff made the trip. Sanchez started off our trip wonderfully, checking us in with ease and kindness. The hotel is so clean and the room are breath taking. Great views of Menlo Park and right next to many different shopping areas. Their hot tub is amazing with a waterfall. We got breakfast in the morning and it was beautifully presented and very yummy! Highly recommend staying here!"

"I'm writing this based on several stays at Hotel Nia. First some positive points: - The rooms are generally spacious and well appointed. - Beds are comfortable - Wifi works well - Public areas are generally nice But there are a few significant negatives: - First and by far most important, the HVAC in the rooms is absolutely terrible. The fan is very noisy, and cycles on and off in 2 minute cycles, so without a white noise machine it is impossible to sleep. The thermostat also ignores the setting you give it, treating it as general guidance; over a period of hours it will get to the setting if it doesn't cycle off first because the motion detector is not triggered. And the vents were pointed directly at the bed, amplifying the disruptive effect every time it cycled on and off. - The location is also terrible if you're not here for business. It is located in an office park with nothing in walking distance. If you are extending a business trip I would not stay here. - It is often a really bad value with rates over $600/night for a mediocre overall experience. - Service in the restaurant is very, very slow. Breakfast can take an hour for a simple order. I would stay here if the location and rates are right for you, but be forewarned that there are significant negatives."