"Unfortunately, our original room had no air conditioning, making our first night very uncomfortable. We later learned that the AC issue had affected multiple rooms, and the staff was dealing with numerous frustrated guests and checkouts because of it. Despite being under an incredible amount of pressure, every member of the team remained calm, professional, and genuinely focused on taking care of their guests. We were considering checking out and heading home, but before leaving, we asked if we could still return that evening to access the rooftop for the Fourth of July fireworks. Not only did they graciously say yes, but Alex Quander and Roanelle (I apologize if I've misspelled your name) went above and beyond by offering to upgrade us to a new room as soon as one became available around 3:00 p.m. That thoughtful gesture completely changed our stay and allowed us to enjoy the rest of the holiday weekend. The rooftop views of the fireworks were spectacular, and thanks to Alex and Roanelle's kindness, professionalism, and commitment to making things right, what could have been a disappointing experience became a memorable one. No hotel is immune to unexpected problems, but what defines a luxury property is how its team responds. Rosewood is fortunate to have employees like Alex and Roanelle, who exemplify genuine hospitality and world-class customer service. We sincerely appreciate everything they did for us and look forward to returning."

"My wife and I were in Washington for an event involving our son-in-law and we decided to stay at the Rosewood. I reserved a corner room but when we arrived they treated us to an upgrade in a townhouse. WOW! It really spoiled us. On 3 floors it had a living room, kitchen, bedroom and bathroom and a washer/dryer in the basement. Also, there was a private patio where we could drink our coffee in the morning. My wife was impressed by the “magic” toilet as the lid lifted automatically when you walked in. That’s all I’ll say about that one but it held other surprises too. Everything had a high quality, upgraded feel. Everyone we met was very friendly and eager for us to enjoy our stay. The restaurant served a great breakfast and CUT was wonderful in the evening. In addition, the Georgetown neighborhood is quiet and peaceful even though very near to the action of the touristy areas. I can’t recommend this one enough."

"Had a great stay over graduation weekend. Close to my university, yet nicely tucked away for privacy. Would stay again."

"This hotel is centrally located in Georgetown. The breakfast at the hotel is excellent. Rooms are spacious and clean, and bathrooms are very nice. The hotel is quite small and lacks proper seating along with a rather small front desk. This hotel is unfortunately not the best in Washington and you can put your money in better places."

"Excellent hotel. From check in, to the room, to breakfast, and location. An absolute gem in the heart of Georgetown. 1 block from the shops and restaurants on M Street and 1 block from the water and more restaurants. I highly recommend making this hotel your go to when in Georgetown"