"Simply the best, most elegant hotel in Washington and maybe anywhere. Everyone on the staff knows your name and is so helpful!"

"The hotel, of course, is an amazing representation of our nation's history in addition to having rooms with added luxury. However, it is the people that make this hotel a true gem when visiting DC. From the moment you enter, you are looked after in every possible way. A huge shout-out to the conceirge team, who consistently went way about and beyond, in helping us arrange visits to the Capitol. The food was incredible and Denish, their florist provided an amazing beautiful flower arrangement for my Dad's funeral. Thank you so much!"

"The Hay-Adams delivered an exceptional experience from start to finish. The team was incredibly professional, attentive, and thoughtful in every detail of our event. From planning through execution, communication was seamless and the staff went above and beyond to ensure everything ran smoothly. What stood out most was the team’s flexibility and care; they handled last-minute adjustments with ease and professionalism. A special thank you to Isabella and the events team for their partnership — we truly appreciated the level of attention and hospitality. I would not hesitate to host another event here and highly recommend the Hay-Adams for anyone looking for a first-class experience in Washington."

"This was one of the nicest hotels we've stayed out. From the moment you walk in the door, you are greeted and most times by name. The service was impeccable. The room was amazing. I worked with the Concierge, Franziska before we arrived. She was amazing to work with. She planned our transportation to/from airport, private tours and food reservations. Her recommendations were amazing and all turned out perfect with no issues. We will definitely stay here again when we return to DC."

"Right as we were checking out, the concierge asked us if we could write them a review and we were very eager to do so. went to DC with my sister and my mom for four days and we are so glad that we chose to go to the hay Adams hotel. The greatest thing about it is the beautiful view of the White House and being so close to everything in the downtown area as well as Ronald Reagan airport. We didn’t know much about DC Lakewood restaurants to go to or which sites to visit, but the concierge gave us an incredible overview of everything we could do in our four day stay as well as restaurants that we went to every night, which were all incredible recommendations. Furthermore, I am a big aviation guy, and upon hearing about how incredible the air and space museum of DC was I was very disappointed to figure out that they were fully booked given that we were traveling during the spring break where all the cherry blossoms were blooming. But it only took one call to the concierge to let us know that they were able to get us entrance tickets for only an hour later. The hotel itself is immaculate with the service being incredible. The restaurants being delicious and the whole hotel being gorgeous. We cannot wait to go back to DC and the Hay Adams hotel."