"The property is located in just the right place. It's walking distance from the heart of Delray, with a ride service to the beach and bikes for guests' use. ​The true standout for me was the staff. Anna, Oscar, and Gwen are a great management team. There are so many people who took care of me during my month-long stay, too many to mention. ​The property is beautiful, and I cannot say enough good things about the restaurants, their management, and the staff. The Akira F&B Program on-site is excellent and operates with a welcome-to-all philosophy. Matt and Michael are fine stewards of that mission. Kelly and Val were knowledgeable and complement each other nicely as a team. ​Bobby from facilities was quick to respond and very capable when needed. ​An improvement I would suggest: the beds are due for a change. Again, thank you all."

"Nice & fun stay with friends. Clean hotel, great pool, even a nice coffee shop. We had an easy check in thanks to, Austin at the front!"

"This hotel falls far short of the luxury experience it advertises. The only aspects I genuinely appreciated were the tasteful room design and the fact that the property is pet-friendly. Unfortunately, those were the only highlights of our stay. For a hotel positioning itself as a luxury destination, the level of service was disappointing. Staff were not proactive, and the overall guest experience lacked the attention to detail and professionalism that should be expected at this price point. The rooftop pool is extremely small and doubles as a party venue with a bar. Loud electronic music and heavy bass continued well into the night, making it nearly impossible to sleep. We were staying on the second floor, yet the noise was so disruptive that it significantly impacted our stay. A luxury hotel should prioritize guest comfort and ensure that those looking to rest are not disturbed by rooftop events. Another misleading aspect is the location and views. This is not a beachfront property, and the views are primarily of neighboring buildings. The marketing can easily create different expectations. The most unacceptable part of my experience, however, was the breakfast charge. I booked through Booking.com using a rate that clearly stated breakfast was included in the total reservation price. Despite this, the hotel charged me for breakfast throughout my stay. When I contacted the hotel, they acknowledged the mistake and assured me that I would receive a refund. More than a week has passed, and the refund has still not been processed. This level of service and follow-through is simply unacceptable, especially for a hotel claiming to provide a luxury experience. Overall, I cannot recommend this hotel. Luxury is about much more than attractive décor—it is about exceptional service, comfort, honesty, and attention to detail. Unfortunately, this property failed to deliver on all of those fronts. There are far better hotels in the area that offer a significantly better experience and far greater value for the price."

"Great hotel.. more of a resort than hotel . Staff very accommodating.. the beach shuttle was a wonderful add on especially in summer. The only issue which we never considered was this is an animal friendly hotel. Tons of dogs. No “animal only rooms”. My husband had an awful allergic reaction during our stay.. just something to consider when booking.. they really should designate certain rooms to pet friendly only.."

"Austin went above and beyond to accommodate for our travel plans at the front desk. We had a few hours to kill and helped set us up with a day pass at the hotel as well as hold our luggage. Would 100% recommend The ray to anyone and will be visiting back soon!"