"Absolutely fantastic, in every way. This hotel is the perfect place for relaxation, attention to detail, and a true sense of understated palm beach luxury. Every staff member was exceptional."

"Came for a quick overnight getaway from Miami and even though I was only there for a day, the service was immaculate. Nicolas welcomed us at the front desk and he was beyond friendly, welcoming, and professional. I can’t remember the last time I was greeted by such a warm receptionist. He was the epitome of hospitality and decorum. We also had Paul as our pool server and he was arguably one of the best servers I’ve encountered. It’s hard to find service that doesn’t feel forced, but he is a complete natural. The same goes for the lady who brought us our breakfast order from in room dining. I can’t remember her name but she was delightful. The staff was honestly the highlight of the resort."

"Nice property though nothing to write home about. Lovely view on balcony. Nice linens, etc, but I’ll never understand super thick down comforters in Florida! Way too hot! When I asked for non-down, they first brought another down comforter. They got it right second time but it was just as heavy. Room service food took longer than they said it would and was pretty disappointing. Soup was cold and had hardly any tortellini and was lacking salt. staff kept knocking to bring me ice when I hadn’t asked for it. Could have better soundproofing. I could hear baby next doors crying in the middle of the night. Overall, not worth the price in my opinion."

"I love the Four Seasons. I had a high school reunion there. The food drinks and atmosphere were terrific. This hotel is right on the beach, which is very relaxing to sit and have a drink."

"The hotel is old, was not built to be a Four Seasons Hotel. While it has been "updated" the quality of the construction is not good. I feels like a 3 star hotel/motel that has been updated by makeover TV show... The area surrounding the Hotel is nothing to write home about...1950's and 60's buildings. The hotel offers only one restaurant, which is good, but very far away from being great. If you want amazing food for half the price you need to drive 20 minutes to Palm Beach.. the restaurant closes @10:00 pm and the bar closes at 11:30 pm... there is a smaller outdoor restaurant that caters to the pool and beach which closes at 6:30 pm..... The staff is very polite, well trained and the best part of the hotel. The beds are comfortable and the linen is very good quality. The rooms are clean, but in the four days we stayed they did not vacuum the room. The bathrooms are average and toiletries are cheap, generic... All in all it is an extremely overpriced Marriott not a true Four Seasons like the one in Surfside....if you can choose stay at that property not this one.... This property should not charge over USD 600.00 per night... this is a USD 500.00 experience sold for USD 1,200.00...you do the math... I would recommend EAU 10x more, or Brazilian Courts, while not located on the beach, they have a beach service and complimentary boat cruise for USD 700.00 per night, and an amazing restaurant. For the same money, a much better option is The Breakers, the beach is not as good but the proximity to Palm Beach, the grandeur of the hotel and the quality of the crowd are in a mucch higher level...."