"The staff was very nice and helpful especially Josh and his team at the pool"

"It's the second year we stayed at the Palm House and it was fabulous! Incredibly friendly staff that couldn't do enough for you, luxurious and comfortable rooms and a beautiful lobby and bar. Also loved being close to the beach. I will be back next year for sure!"

"An absolutely beautiful, but quiet hotel in a lovely Palm Beach area. The staff was extremely friendly and accommodating when I arrived in the late evening. Room service was delicious and fast. I used the fitness center which was perfect for my needs. It was clean and the bowl of fresh oranges was a nice touch. Overall, the property is clean, smells phenomenal, and the staff is very friendly. I would absolutely stay here again!"

"Step back in time in a modern resort. Glamorous Palm Beach resort. The staff is difficult to single out, as every person we came in contact with provided impeccable service. Valet, Front desk, Bartenders, and wait staff will treat you as if you're old Hollywood royalty. We will be back this summer to enjoy the fabulous pool. This place is an escape where you can read a book by the pool or explore Palm Beach and its unique culture."

"Great Hotel!! Fantastic location, excellent staff and large rooms. I just came back from a week in Palm Beach where I stayed in 3 different hotels. The Palm house was hands down our best experience. The staff was so kind and easy to work with unlike the Colony down the road who were so rude and inflexible. One small example of how terrible the Colony was, when I asked for a 12:30pm check out from the Colony, instead of the standard 12pm, they acted as if I was a homeless person trying to squeeze out every last minute. I came down with my bags at 12:15 (we had swifty's at 12:30pm) and my phone rang...it was the front desk asking if I was ready to vacate the room as I had only 15 minutes left?? I said, you gave me until 12:30pm, it's 12:15pm, why are you calling me. When I turned around from the bellman stand to show I was already downstairs, he didn't apologize...he turned on his little heal and walked away. So rude. The Palm House was the complete opposite of the COLONY. They asked ME if the check out time was ok. The Bell staff were so nice....great experience! The pool is adorable and has plenty of pool chairs as well as tables where people were on the laptops. This will be my new spot! We had breakfast included, but they also offer complimentary coffee, which is so nice."