1/5

The Ben, Autograph Collection

Name: The Ben, Autograph Collection
Address: 251 N Narcissus Ave, West Palm Beach, FL 33401, Palm Beach, FL, United States
Price range: $$$ ($338/night and up)
Rating: 4.7

5% cash back when you book with PressBeyond

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The Ben, Autograph Collection

Palm Beach, FL • West Palm Beach • SPLURGE

avg. $338 / night

Includes $18 / night in cash back

Cash back is redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out

Marriott Bonvoy® property

Exclusive PressBeyond Benefits

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Cash back

5% cash back on all completed stays (redeemable via Virtual Visa, Venmo, or bank transfer starting 24-48 hours after check-out)

Credit card points

Credit and debit card charges are processed directly by the hotel (i.e. not PressBeyond), meaning that any travel-specific credit card points or incentives that you normally get as a cardholder for direct hotel bookings are preserved

Hotel loyalty points

Points accrual and status eligibility with major hotel loyalty programs: Marriott Bonvoy, Hilton Honors, World of Hyatt, and others

Free breakfast

Breakfast-included rate options available

Room upgrades

Complimentary room upgrades (subject to property availability)

Extend your stay

Early check-in and late check-out (subject to property availability)

Part of Autograph Collection

Location

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At a glance

West Palm Beach's first waterfront hotel in decades, with bronze cladding, Lissoni interiors, and a rooftop infinity pool facing the marina.

Best for: Architecture enthusiasts and waterfront-focused travelers

Highlights:

Bronze-clad facade with cantilevered balconies on the Intracoastal Waterway
Rooms by Lissoni & Partners with board-formed concrete ceilings
Rooftop infinity pool overlooking Palm Beach and superyacht marina

Urban-nauticalcontemporary

PB hotel design editorial

Positioned directly on the Intracoastal Waterway in downtown West Palm Beach, where the marina crowds the water's edge with superyachts and the island of Palm Beach sits just across the channel, The Ben Autograph Collection opened in 2020 as the city's first waterfront hotel in decades. The eight-story building, developed by Navarro Lowrey and designed with a facade articulated by warm bronze-toned cladding panels and cantilevered balconies, takes its name from Benjamin Currie, the engineer who drew the original plans for West Palm Beach in the late nineteenth century. That civic lineage informs the hotel's posture — not a resort retreat but a genuinely urban property, its ground floor opening onto Clematis Street with full-height glazing that connects the lobby to the pedestrian life outside. The 208 rooms were designed by Lissoni & Partners with an interior palette that navigates between the nautical and the residential: saddle-leather headboards with deep pleated detailing, exposed board-formed concrete ceilings in the standard rooms, dark wood-grain tile flooring, and abstract gold-toned rugs anchoring the seating arrangements. The rooftop level carries the most visual ambition — a long infinity pool extending toward the marina and the Palm Beach skyline beyond it, its deck lined with teak-toned decking and canvas loungers, while the adjacent open-air restaurant shelters beneath thatched parasols and rope-woven chairs, amber glass votives catching the last of the evening light.

Travel notes

No travel notes provided yet.

About

Located on the waterfront in Downtown West Palm Beach, The Ben offers an authentic local experience to travelers highlighted by a rooftop bar, swimming pool with Cabanas plus event space to meet every meeting planners needs from a gallery to ballroom.

Amenities

Pool

Internet

Room service

Free Internet

Wheelchair Access

Pets Allowed

Wifi

Fitness center

Suites

Public Wifi

The Ben, Autograph Collection Reviews

935 reviews

"Stayed at The Ben for our anniversary and overall had a very nice stay. The hotel is beautiful, with thoughtful design touches throughout. The rooftop atmosphere was lovely, especially with the live music, and the complimentary shuttle was a great perk that was always prompt. Pool service was excellent—Christopher on the pool deck was especially friendly and attentive. A few service issues kept this from being a 5-star experience. I called two days before arrival to arrange champagne in our room for our anniversary, but despite several follow-ups, it wasn’t there at check-in and took about five hours to arrive. We also ordered dessert through room service, received the wrong item, and then had to request silverware when the correct dessert was delivered. One other thing to note: the pool area is fairly small, and during our stay an outside vodka promotion took over a significant portion of the deck and guest seating for several hours. Overall, we enjoyed our stay and would return, but I would encourage management to focus on improving service execution and communication, especially for special occasions."

A Tripadvisor traveler review

May 31, 2026

"Loved this hotel. Great location in downtown WPB. The hotel is hip & modern. My suite overlooked the marina. The room was very comfortable the seat that hung from the the curling overlooking the marina was a nice touch. There are two on site restaurants. I only tried the Proper Grit though but several times. Ashley, Juan & Gigi in food & beverage were very attentive. Id definitely stay here again on my next visit to WPB & wouldn’t hesitate to recommend it. Excellent property & wonderful staff!!"

A Tripadvisor traveler review

May 31, 2026

"We stay with my family very nice people we have breakfast at proper grit very great service Ruth the hostess was very professional great job , Juan my server also the experience was amazing"

A Tripadvisor traveler review

May 30, 2026

"Very luxurious experience. The vibe and energy is amazing. Will be returning again. Ruth & Juan was amazing"

A Tripadvisor traveler review

May 29, 2026

"Overall our experience at the hotel was exceptional. Ruth & Juan were so welcoming. The staff is great, the rooms are comfortable, the bars, the pool. This may permanently be our new home away from home! We will be back"

A Tripadvisor traveler review

May 29, 2026

Guest photos

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