"We stayed at the Surfack in May for four nights for our wedding. We booked the 1 BR penthouse suite for 2 nights, then a regular room for another 2 nights. Everything was fabulous! Both rooms were very comfortable, clean, and spacious, especially the penthouse suite, which allowed us to host about 20 people on the veranda comfortably. The hotel itself was also awesome! It was only a few blocks from the beach and it was conveniently located a few doors down from an ABC store. Plus, they had a coffee shop inside with the best tasting coffee and the nicest staff (Thanks, Eden!) The hotel was very clean and the staff were all very friendly. The pool was such a great place to relax with a drink and they had plenty of chairs and areas. I have to give a specially shout-out to one of the front desk clerks, Shep. He was always so friendly in every communication online and in-person. He responded to my emails quickly and was such a calming presence, especially when I sent him a panicky email because I couldn't find the confirmation email for my penthouse suite. He always had a smile on his face. Thank you, Shep, for a wonderful stay! I told him there were would be several parties booking a room for our wedding. He encouraged them all to book early since it was graduation season and the start of summer. There were 13 of our friends/family that booked a room with the Surfjack and I know they were all happy with their rooms, the rate they received and the communication with Shep. We had our "reception dinner" at Mahina & Suns, which is inside the Surfjack. I chose this restaurant because I had eaten there previously and everything I meal I've had before had been so delicious. I wanted a spacious restaurant where we would be provided with great service and we wouldn't have to compete with the large groups that were in town for graduation. Lisa, the restaurant manager, was great at communicating and helping me pick out the perfect menu for our 29 guests (pork lau lau, mahina bowl, rustic meatballs, ceviche, fried pickles, chicken milanese, pork lumpia, margherita pizza, green goddess salad). Lisa was so friendly and accommodating and had great suggestions. She was patient with me when I kept changing my mind for the dishes we wanted. She understood that, even though it was a post-wedding dinner, it wasn't a traditional reception dinner....we weren't doing toasts, first dances, cake cutting, etc....we just wanted to eat dinner together. She reserved the back of the restaurant for our group and it was perfect. The food was delicious, the atmosphere and the service was awesome (thank you, Alison!). Overall, would highly recommend the Surfjack!"

"What an amazing experience! I cant recommend The Surfjack highly enough! The hotel was simple but in a very classy, laid back way. The whole property was clean, always well kept and we always felt very safe. The pool was amazing, the staff was so friendly and attentive, and we truly felt like we were a part of their family! I even got to eavesdrop on a staff meeting and I witnessed firsthand their deep commitment to the guest experience. Also fact that one of the best coffee spots (Arvo) on the island is downstairs was icing on the cake."

"After having a very bad experience at a different hotel in Waikiki on a Saturday night my friend and I were stranded in the middle of the night. We booked a room at the Surfjack and because now it was Sunday our check in was supposed to be at 3pm the on suday. We walked to the Surfjack hotel and were met by Tim and Eugene. They were absolutely amazing and accommodating. They helped us get an early check in and got us into a room at that time. They saved our lives! This place is awesome and highly recommended!!!! Rooms are nice and clean and the pool is great!"

"We came back to the Surfjack to celebrate our wedding and honeymoon. We were definitely not disappointed. The staff, room, pool, restaurants, retail, and simply everything was amazing. We’re planning our return for our 1 year anniversary in ‘27"

"The entire front desk staff were more then exceptional Hokulani, Whitney, Solendra and Caui, treated us with the utmost kindness and Taylor at the Mahina and Sun restaurant a kind hard worker makes a great addition to your staff."