"Just Don’t. I am rewriting my review after being contacted over 4-5 times by phone and text by the owner Maria Jose Rodriguez wanting “to discuss” my 1st review. Resort literally taken over by a very large corporate group and their families…they closed areas just for them every day and they took over the property in general spoiling what should have been a peaceful and relaxing vacation…drunk, cursing, overtaking the pools (which r not heated?), and beach. Their kids swam in the adult only pool? Ruined our dinner due to an evening pool takeover where CEO dropped the f bomb on mic directly behind our table while giving a lengthy speech?? I stopped counting after his 10th f bomb. Ruined our breakfasts with their continued cursing and loud behavior. I could go on. Small compensation not enough. Only after writing to Rosewood CEO were we given a future 4 nights stay but our airfare and Food and Beverage would have been at our expense?? No thanks! Not enough respect there! We asked for a full refund which was denied?? We didn’t get a true vacation. Also, I left my new $200 Eugenia Kim hat in the room…called as soon as I got home and it was not found in our room where I left it??Housekeeping is contracted out. There are other reviews that mention similar situations?? No reimbursement for my hat either. Don’t be fooled by the beautiful photos. They also had not even left the hotel to pick us up at the airport?? Called twice before they even left to come get us?? Their driver also kept turning around to talk to us while driving??"

"Words cannot justify the beauty and privacy of this secluded resort ! Superior Staff, Cuisine, and Housekeeping. Large adult pool with lap lanes . Never a crowd and always tranquil. Our best family vacation ever !"

"My husband and I decided to do Kona Village as part of our Hawaii honeymoon and it will be one of the best decisions we’ve ever made! We had a 23hr travel day so we were exhausted by time we arrived. I hadn’t done too much digging into the layout and looks of the property once we had booked bc I was busy with the wedding, so to say my jaw dropped the minute we arrived is an understatement. The moment we arrived on property we were given a warm welcome with a calmness that immediately let me know I was in for pure relaxation and pampering. They make you feel so special and not one detail is left behind. The housekeeping staff are amazing, our room was spotless and so beautiful. We had the lagoon view and it was amazing. Prefer it over ocean view tbh bc you can see the ocean anytime, but the calm sounds of the wind and the animals at the lagoon was so relaxing. I took about 3 naps a day because I’ve never experienced so much peace and relaxation. Boone was our server one time but we saw him the same day working late and he always carried himself so well and made us feel so cared for! Being able to paddle board or snorkel whenever right there on property was amazing! Louis was SO kind and helpful always when we’d go to the water activities hut. I also did a massage with Lilly and it was the best massage I’ve had in my life. I have never fallen asleep during a massage before bc my mind never slows down, but I did during this massage for the first time! Her technique and pressure were perfect. This place was not cheap and my husband and I are not used to experiences this luxurious, but I would pay it all again. The only negative thing I have to say is it has ruined any other resort for me! If you’re going to Kona you NEED to stay here, 0 regrets and best time of our lives! Can’t forget food: the shipwreck had the best sushi I’ve ever had. The caterpillar roll will live rent free in my head with the ginger dressing salad. Breakfast was always delicious and I will miss having a coconut + Mac nut latte every morning!"

"It's hard to describe Kona Village and its staff without using superlatives. It's extremely tastefully appointed to integrate the Hawaiian coastline with a relaxed and luxurious experience. The scale is pitch perfect: even at 100% capacity, the place feels gently buzzing with an island vibe. Our family loves the atmosphere of relaxed service, the personalized service, the excellent and happy staff, free cycling around the resort, the mix of services (pool, beach and ocean activities, hot tub, tennis courts, pickleball, kid activities etc), and food options (coffee shop, and three different restaurants). But most of all, we love that all these things together make Kona Village our happy place. It's a place for parents to relax and kids to feel free. We go every year, and every year we appreciate new things about this. Incredible, truly incredible place."

"The very best place I have ever stayed/bar none. The former Kona Villege was our heart. The rebuilt Kona Village in the spirit of the original but si low key/sort of modern/ elegant is close to perfect. You can do nothing but sit and watch the waves and ocean under a tree/ kayak or ride a bike and then enjoy sushi at the iconic Shipwreck Bar restored. Understated service and every day a true treasure"