"We chose Andaz Maui at Wailea Resort for our wedding trip, expecting a memorable and special experience. Unfortunately, it fell far short. Check-in immediately set the tone. I had booked an Ocean View King room using points, but the front desk agent insisted this was an “upgrade” and even questioned whether that room could be booked with points at all. Despite showing my confirmation, I had to go back and forth just to validate my own reservation. Not the way you want to start your wedding stay. What was more surprising was the complete lack of acknowledgment of our wedding. We had communicated this multiple times in advance, but there was no note, no small gesture, and no recognition from staff unless we brought it up ourselves. A “gesture” was offered in the form of drink vouchers, but they required purchasing food and were presented as if they were a significant favor, which didn’t feel thoughtful. Overall, the experience lacked attention to detail and basic hospitality—especially for a milestone occasion. We had hoped this would be a place we’d return to for anniversaries, but it didn’t feel like the hotel prioritizes or values special celebrations. For a property at this level, I expected much more."

"Paradise in Wailea. This was my third time staying in Wailea - first at Andaz. My family of 5 stayed in an Ilikai Villa which was amazing. We grabbed snacks at the island grocer and loved being able to do laundry. The space and amenities and views made our trip incredible. Highly recommend the modern Mai Tai at the pool, the omlets at breakfast were fresh and delish, and the water at the beach crystal clear. We had attentive service throughout. Breakfast wait times were long so just plan ahead and put your name in - they messsage you when you're table is ready. Already plotting our return!!!"

"Our stay at Andaz Maui Wailea was the most perfect. The property is beautiful and peaceful. The pools and beach along with the food and amenities all made our stay relaxing and amazing. This property is exceptional opportunity to truly be in paradise."

"Fabulous second stay at this property! It is my favorite Hyatt property and we loved coming back. The setting is gorgeous and the size is perfect - it doesn't seem too big or too small. The service was spectacular. A special shout out to Aspen for helping us and making our stay extra special!!! Our 12yo loved it as well. Not just for adults. Best Globalist breakfast buffet! Loved having the free shuttle to nearby restaurants, too."

"Wonderful time at the Andaz! Not only is this resort absolutely beautiful, but the staff just go above and beyond to make sure you are taken care of and having a good time. We had two toddlers with us and everyone and everywhere were so accommodating. Breakfast at Ka'ana Kitchen was a highlight for sure and the lunch menu at Bumbye Bar was great for the whole family. With the different pool tiers and gorgeous beach there's really something for everyone (family, couples, adults, etc). Can't wait to visit again!"