"The hotel is in a trendy part of town and has a buzzy lobby, with a lounge area, bar and tables. The lobby is crowded all day, both with hotel guests and locals from the area. While lively, even as a hotel guest, you may have difficulty getting a table or place to sit. The hotel is definitely not catering only to their guests, so something to consider. The food was pretty good, but the drinks were watered down and expensive. While the price is comparable to 5 or 4 star hotels, this is really a 3-4 star experience. The rooms are spartan chic and the service struggles a bit. Housekeeping is only upon request, and despite asking for it, my room wasn’t serviced. It felt like a Airbnb, not a high end hotel. Pretty disappointing for over $500 a night. If you are young and want to stay somewhere fun, this may be for you. If you are looking for a more premium experience, I’d go elsewhere."

"Great location. Great hotel. Great ambiance and has a old time theme with a cozy feel. Several restaurants in the area and withing walking distance. There is an elevated right outside so the train noises are there but that's a charm of the location."

"I didn’t like this property. Good location, overpriced food and drink we paid $50 for room service burgers and fries. No face towels provided, no fitted sheets on bed, phone in room didn’t work for calling the front desk, mobile options for room service didn’t work, room is small, had to buy a pass to use the gym. Would not recommend. At $800 for 2 nights this property is a 3 star at best"

"So much false advertising. I rarely write bad reviews, but no discount for taking the train to the venue (online it claims you get a $20 discount). We took public transportation instead of an Uber just to be told CTA Blue doesn’t count. We booked on their website because it says then you can checkout at 4PM. They didn’t honor that once we arrived in Chicago. Close friends booked this venue as their room block hotel for their wedding. When we returned to the hotel for a small (20 ppl) after party after the reception, we were told they were closed. All publicly available information says the establishment is open until 2AM. We returned around 1:05AM, and the bar staff told us that last call was at 1AM and that we could not drink at any bars at the Hoxton. There were literally 10+ people on staff, just looking at their phones. They were not cleaning, they were not prepping for tomorrow, they just decided to close early because it was slow that night. Supporting this theory, when I asked the front desk, they told us the bars closed early because business was slow due to the rain. Overall, it’s a good hotel, but the lying is out of control. Would not recommend and buyer beware because this establishment makes promises it will not honor."

"I recently stayed at The Hoxton Chicago and had a great experience. The hotel has a fun, stylish atmosphere with a great vibe from the moment you walk in. Everything was very clean, and the rooms were comfortable and well maintained. One of the highlights was the rooftop pool, which was a perfect place to relax and enjoy the city. I also appreciated the complimentary breakfast bag delivered in the morning—it was a thoughtful touch that made busy mornings easy. Having coffee available in the room was another convenience I enjoyed. The location is excellent, making it easy to walk to restaurants, shops, the Riverwalk, and many of Chicago’s attractions. Overall, I had a wonderful stay and would definitely choose The Hoxton again on my next trip to Chicago."