"I don't do many 5-star reviews, but this is deserving. All the interactions with staff were wonderful -- they treat you right. The room was spacious and had all the amenities you need. Great bed, bath, wifi, etc. The location is great -- from O'Hare the Blue Line drops you off one block away. And, walking to all the loop sites is easy. Every little thing is taken care of -- I just felt so pampered."

"I stayed at the LaSalle Chicago for four nights while working at the Willis Tower. The hotel was very clean, elegant, and quiet, with a spacious, well-appointed room. I particularly enjoyed the Lavazza espresso machine for in-room coffee, and the hotel was generous with the coffee pods. The dining options were also quite good. Overall, I had a very nice experience and would definitely stay there again."

"My recent stay at the hotel over the weekend was, overall, an excellent experience. While there was a small hiccup upon arrival—my room wasn’t ready when I checked in at 4:10 PM, despite the stated 3:00 PM check-in time—the situation was handled exceptionally well. Naome at reception truly made all the difference. She took immediate ownership of the issue, communicated clearly, and ensured everything was resolved smoothly and efficiently. In an era where the service industry can often feel increasingly impersonal, Naome stands out as a shining example of how hospitality should be done. Her professionalism and care turned what could have been a frustrating start into a positive experience. Once settled, the rest of my stay was seamless and thoroughly enjoyable. The accommodations, amenities, and overall atmosphere were top-notch. I would absolutely stay here again and highly recommend it to others—especially knowing that staff like Naome are there to make things right when it matters most."

"Stayed here for business and we LOVED it! Everyone kept saying how comfortable their beds were. Loved the comfortable bedding, spacious deluxe room and loved the bath amenities and snack variety. Truly super luxurious, super clean and the hospitality was incredible. Definitely will be our chicago go-to hotel! Highly recommend."

"The LaSalle rooms are nicely decorated, spacious, comfortable and very well appointed. My room had every amenity you would need, including bathrobe, premium coffee maker, toiletries, water bottles and everything else you would expect. The bathroom and shower were nicely sized with double sinks, separate toilet and large shower. There was also a stocked mini bar which I didn’t use. I had a room facing out, but only a view of the office building next door. Some rooms appear to face in.to s courtyard. The room was quiet, no issues with noise. There was also plenty of closet and drawer space. Front desk check in was welcoming. Housekeeping did a great job keeping the room tidy, refreshing water and coffee daily. There is also a nightly turndown service. We had a very nice dinner at the 21 restaurant. The food was very tasty, service attentive, and seating was comfortable, although overall a bit pricey. I also took advantage of the complementary grab and go breakfast which was adequate with yogurt and fruit. They were also supposed to have pastry but it wasn’t there when I went to get my breakfast. We were in walking distance to downtown so we’re fine without a car and didn’t need to take too many Ubers to get where we needed to be. I would recommend the LaSalle and would select this hotel again if I were to return to Chicago."