"I recently hosted a corporate team meeting at Viceroy Chicago and had an outstanding experience. The hotel is beautiful, but the hospitality truly sets it apart. A special thank you to Randy and the banquet team—Mario, Monica, Kendall, Evie, Jacob, and Isaac. They anticipated our needs, handled every detail seamlessly, and made our entire team feel genuinely welcomed and cared for. Having hosted meetings at hotels across the country, I can confidently say this team stands out. Exceptional service, beautiful property, and a true 5-star experience. I would absolutely return and recommend Viceroy Chicago for both business and leisure."

"Listen, if there's any doubt about booking the Viceroy when looking for a 5 star option, do not hesitate! We've stayed at all the rest in Chicago and Viceroy has them beat by far in terms of service, location, food/bed, views, etc. Only downside would be no spa, but there are a million close by so don't worry about that. The restaurant is incredible, rooftop bar one of the best views/vibes in the city. Lobby and Front Desk staff are second to none, making you feel special but in a really organic way. No weird boujee vibes here, just class and warmth. Thanks Viceroy for making my birthday one to remember!!"

"Great experience at the Viceroy Chicago! Francisco was amazing and really understood what I was looking for when I asked for drink recommendations. Everything was great, and we had a wonderful family experience!"

"I enjoyed my stay at the Viceroy. The room and decor were beautiful. The staff in the hotel were very accommodating. I couldn’t ask for a better experience."

"I had a wonderful stay at Viceroy Chicago and was especially impressed with the service from an advisor perspective. Prior to arrival, the team reviewed all of my included rate perks and confirmed that an upgrade had been provided, which made the arrival experience feel very seamless. We arrived before our room was ready, and the hotel happily held our luggage while we did some shopping along Michigan Avenue. Everyone we interacted with was incredibly welcoming and very child-friendly, which is worth noting for families considering the property. The hotel has a true boutique feel, especially impressive given its location in an area with so many larger luxury hotels. You're also only about a 10-minute walk from Oak Street Beach, which is fantastic for skyline views, people-watching, and enjoying Lake Michigan. Breakfast at Somerset was excellent, with generous portions and a great atmosphere. We also returned for cocktails and really enjoyed them. The rooftop pool deck was another highlight, with a daytime bar, relaxing loungers, and comfortable couches where you can settle in and enjoy the city views without necessarily being at the pool."