"This was our first experience with a luxury hotel, so we do not know how it stacks up to other hotels in its class. The whole experience was fantastic. Check in was wonderful. Anais was very pleasant and attentive. Since it was our first time at the hotel, she took us to our room and pointed out all the room had to offer. Breakfast at the hotel's Brass Tack restaurant was extremely special. Our server James, was attentive to our needs without being overbearing. He shared his enthusiasm for walking in Chicago and we never felt like we had to hurry up and leave the restaurant. The hotel concierge, Logan, gave us great tips for walking from the hotel to some of the local museums. The housekeeping staff kept the room in impeccable shape and made sure that we were well stocked with water and chocolates. It was a joy to stay at the Waldorf and we hope to be able to stay there again in the future."

"Had a wonderful 3 night stay here over the weekend! The hotel staff are amazing, kind and helpful. The hotel is very clean and the service is exceptional. Love the free car service within a mile and all drivers were fantastic and friendly. Love the turn down service and our suite was immaculately cleaned every day! Very luxurious and classy. Really lived up to its reputation as a luxury 5-star hotel! Hope to stay here again!"

"We had an excellent stay at the Waldorf Astoria Chicago. Our room was very spacious and well appointed, with two queen beds, a desk, and a very functional closet, along with plush robes and slippers. The bathroom was also a standout, finished in marble with a separate shower and toilet area, and plenty of space overall, with good Aesop amenities. Service was impeccable throughout the stay, attentive and consistently available. Housekeeping neatly organized our belongings in the bathroom and across the room. The hotel felt quiet and well managed, and the availability of 24-hour room service added to the overall convenience. The only slight tradeoff is the location. While still central and quiet, it is a bit removed from the heart of the Magnificent Mile, and it takes a little walking to get there or to the subway. That said, there are many coffee shops nearby and several very good restaurants within close range, so it’s still a practical base. Overall, a very comfortable and polished stay, with strong service and spacious accommodations."

"A one service. From check in to check out. Excellent service. Especially Jesus the parking and bell guy! Top notch professionalism. Rooms were clean and amazing views!"

"the hotel was very good. The staff and rooms were outstanding. The only challenge was the gym. There was a giant TV but instead of showing the Masters it showed Hotel commercials! Also, the spa of a 5 star should have a cold plunge!"