"Exactly what you expect from a top rated boutique hotel- in all the best ways. Front desk staff was always so friendly. Union restaurant manager was someone who would stand out in any setting! The doormen especially Osamah and Marty- the best!! Kaymen, the bartender in the lobby- awesome. It’s a place where you stay for a few days and you miss the staff when you leave."

"We stayed for two nights with my 85 year old father. The hotel was centrally located, beautifully decorated and themed, clean and the staff is fantastic. We ate at The Union and it was everything it was hyped up to be. Food was delicious. Valets Austin and Mason were extraordinary. They are great ambassadors of the city of Portland and the hotel. They suggested restaurants and menu items, and were very accommodating when we needed our car for short periods to help drive my father a few blocks. I will definitely stay here again if I return to Portland."

"The Press is ideally located in the center of Portland, an easy walk to Old Port, lots of great restaurants and located on Congress St. Check in was superior. The front desk agent thoroughly explained the hotel and the benefits it provides. He is friendly, knowledgeable and was extremely helpful during our stay. Azzeddine, the guest services manager always seemed to be available and provided outstanding service. The hotel is a perfect example of how to renovate a classic building. The rooms had great lighting, lots of electric outlets and USB ports. The beds are extremely comfortable. Everything is well maintained and very clean. The hotel restaurant, Union is exceptional with a great happy hour at the bar. Bradley, the regular bartender is superior. Do not missing the happy hour oyster and tempura delicata squash every day from 3-5. The entire staff goes above and beyond for their guests."

"The hostess ignored customers walking in. To chat on the phone. She walked away from the hostess station. Leaving customers waited to be seated. The place was fairly empty. Many tables were available. Management refused to provide food service. When the kitchen was open."

"Nice hotel in Portland. Great bar area and very nice lobby. The room was nice nothing special. We did eat at the bar which was very good and they had a happy hour as well."