"This is the only place we stay in Boston. An establishment that keeps familiar faces is truly invested in the returning customer experience, but I’d suggest this to any newbie for the unique old Euro vibe, the fabulous suites, and incredible service. Plus Uni is an experience unto itself. Top notch food and experience, and can go casual or dressed to the nines and feel perfectly at home. Would beam us there once a week if it was possible. ."

"Stayed 3 nights , 1st-4th. Lovely hotel, very clean, brilliant position . 10 mins walk to Fenway , 2 mins to Newbury St. The best thing about this hotel though , and the one thing that can make or break your stay was the staff. From the bottom to the top , amazing. They can’t do enough for you. We unfortunately mislaid a bag in a taxi on the way to the hotel from the airport. We never got it back but the staff and management went their ends trying to recover it 4 me . It contained important meds and within 2 hours the management had rang round and found where I could get it all replaced in the morning. We will be staying here again and I will recommend. As a side note , if you like sushi there is an unbelievable restaurante tied to the hotel. Expensive but high quality…,"

"Home away from home. Stay after Stay, year after year, they know how to make you feel at home. Since November 2020,3,4,5,6 times a year, same room, same welcome - warm and friendly. Front desk, Lisa, Joseph,… To name some leaves some out. They’re all wonderful."

"This is a jewel of a small boutique hotel. Wouldn't stay anywhere else in Boston, given the price, elegance, superb friendly staff, and excellent location."

"I've stayed at the Eliot on two previous occasions and gladly booked again when I was planning this visit. The hotel is small compared to the mega-hotels in Boston, having 79 suites and 16 guestrooms (95 total). It's a boutique hotel and reminds me of the hotels in Paris! It's service is refined and quite accommodating for any request. The suite that we had booked was spotlessly clean and quite spacious. The draperies and bed linens were of top quality and our rooms were decorated quite tastefully. We had requested feather pillows when making our booking and they were in place upon our arrival. There were two chocolate chip cookies and a welcome note on the coffee table in our living room. The bathroom was most adequate with a shower that had good pressure on the 7th floor (9 story building). A bountiful breakfast is offered in their restaurant for an additional fee consisting of eggs, sausages, bacon, potatoes, oatmeal, fruit, yogurt, breads/bagels and the MOST delicious, flaky croissants that I've had outside of Paris! There are MULTIPLE restaurants in the immediate area on Newbury Street (begins ~ 500 feet from the hotel) as well as shops. The star of our stay was the Guest Service Manager, Ms. De La Torre, who quickly and professionally resolved two minor blips in an otherwise MOST enjoyable stay. I will always stay at the Eliot whenever I am in Boston."