"We had a wonderful stay at CBI. We loved our ocean view cottage king room. Service was great. We had several fun days walking around and then pool time ( hint, if you are older as we are, get a chair on back row not to be in midst of young children.) We had great meals at Beach House Grill at one dinner and 2 lunches. Best clam chowder. Dinner one night at Stars was excellent. Also the outdoor happy hour music was fun. We highly recommend and plan to return next summer."

"Lovely hotel, pool area needs upgrade and additional adult pool. Kids are splashing all day. Food is typical hotel food. There are much better options in town. Rooms are a bit small."

"This hotel seems to bank on its location, its view, and its history more than the actual experience of its guests. I would describe it as an overcrowded, family friendly frat house. The food is mediocre, the staff are friendly but clueless in terms of providing a luxe experience to guests, and the rooms are small and dated. We paid $1700/night for a glorified motel room with a noisy AC, a glitchy TV, and a bath/shower that spewed brown water when you turned the tap hot. The breakfast buffet was a low point. The greasiest bacon I've ever seen, a bowl of mushy blueberries, and some scrambled eggs. My $9 cappuccino took 30 minutes to arrive, maybe because it tasted like they walked to the nearest Exxon to get it. We left a night early, forgoing the expense for a better night's sleep at home 4hrs away in the Hudson Valley."

"Overall, an amazing experience! We went to CBI for our 5-day honeymoon in late August, and it did not disappoint. For a couple with a middle- to upper-middle-class income, the price felt high and a little foreign to us. However, given that it was our honeymoon, it was absolutely worth it for a true 5-star hotel experience. Everything from the amenities, to the spa, to the beach, to the housekeeping, to the food, and even the area around the resort was fun, smooth, well taken care of, and blew us away. The servers and staff were all professional and friendly. We’ll definitely be looking for an opportunity to go back in the future and would highly recommend CBI to anyone considering it!"

"Based on the pictures and price of this hotel, my husband and I were excited to relax in beautiful five star luxury. Unfortunately, we arrived to find a well located and landscaped motel. We arrived on a Thursday just after check in time and were greeted by Pretam (who is wonderful). We made polite small talk, and he pretty quickly offered to find us an upgraded room. Unfortunately, the hotel was fully booked, so he was unable to find one. "Oh well", I thought. We were at a five star resort paying $1,500+ per night. The room class we selected will be great too. We made our way to our assigned Room 124. It was in the cottage farthest away from the beach. As we drove over, again I thought, "Oh well, we're young and enjoy walking". My husband and I lugged our heavy suitcases up the flight of stairs, opened the door to the room, and immediately said "oh no!". Room 124 contained a king bed, two small nightstands, a small table for two with wooden chairs, and a window seat. The windows were covered with mini blinds (no curtains) and the ceiling fan looked like it came from my grandmothers house in 1980. The bathroom only had one small ledge on the sink for the bar of soap, the shower had a filthy shower curtain, the lights were dim, and the bathroom fan sounded like a plane was about to take off. I have stayed at nicer Hampton Inns. I went back to the front desk and asked Pretam if he could do anything at all. I offered to pay. Anything to save the trip because if we were stuck with that room, we would be leaving and requesting a refund. He was able to find us a newly renovated room to move to after our first night, so we agreed to stay in the originally assigned room and then move for the remainder of our trip. The renovated room was exponentially nicer, but still significantly less than what we've experienced at the other five star hotels we recently enjoyed - the shower still had a dirty curtain, the AC could not cool the room, and the only offering in the room was a carafe of water (where were the minibar drinks and snacks?). The property must have been significantly oversold for the weekend. Unless you arrived early, it was impossible to find a chair at the pool. At the Veranda restaurant, they crammed in as many tables as possible. The spacing was so tight, it was as if you were having dinner with the party at the next table too. We had heard they had a fabulous brunch, so one morning we tried to eat at Stars. Unfortunately, there was no AC (i'm assuming they don't have it since it was hot in the main building every day we were there), so we left before ordering. For our final full day, we had spa appointments. Despite the disappointment to this point, we were excited. The spa had their own pool (expecting less crowded) and their prices were high, so it must have great amenities and service. Again, we were wrong. The spa pool is cut in the side of a hill, and there was no breeze or view. The water was filthy and the pool looked like something you'd find in a motel. We tried to make the best of it, but after I had to go in and ask for the towels to be replenished and waited for fifteen minutes and no towels arrived, I was done. We begged the spa attendants to cancel our appointments (they thankfully accommodated), and we left a day earlier than planned. My husband and I try to make the best of everything, and with every turn, we were disappointed and wishing we were elsewhere. Given the prices, we felt held hostage and robbed of our time and money. The one positive - the location and landscaping was absolutely stunning. Move the hotel and amenities offered elsewhere, and you're left with a Motel6."