"Absolutely loved Arlo Midtown! Super clean, perfect Midtown location, and the beds are insanely comfortable. The shower—oh my gosh—the best I’ve ever had in my life. Water pressure? 11/10! Even the bar downstairs is amazing, with fantastic margaritas and friendly, attentive service. Special shoutout to Alex R who was super positive and couldn’t have been more helpful! Honestly, I couldn’t recommend this hotel more. A true NYC gem!"

"Apologies for the late review! I booked The Arlo Midtown last spring as a surprise for my parents to celebrate their 60th birthdays. First of all I emailed the hotel and told them it was my parents first trip to the city and it was a big celebration and if they could possibly have a high floor. I received an email back from Ashley who was super helpful and upgraded their room from a Standard King to a King City View as a complimentary gesture. My parents had an amazing stay at the Arlo Midtown and they were over the moon with their corner city view, one side had views of Hudson yards and the other perfect for caching the sunset over the Hudson River. They were so grateful for the upgrade! They had a wonderful experience with the entire staff and they couldn’t have been any more helpful. The location of the hotel is great, a short walk to Times Square and Hudson yards- right in the middle of the action. The rooms were clean and tidy and the bed was comfortable. All in all a perfect stay and my parents are already planning a trip back next summer! Thank you from the UK and special shout out to Ashley for helping make the trip special for my parents! 🌟"

"We stayed at Arlo Midtown in November for our honeymoon. Before arriving, we emailed the hotel to let them know it was a special trip, and when we checked in they kindly upgraded our room and gave us some fortune cookies, which was a really nice touch. They also mentioned a complimentary drink on arrival, although this didn’t end up happening. The staff at reception were very friendly and welcoming, although apart from that we didn’t see many staff members around the hotel during our stay. Our room was quite small, but it had a fantastic view. The bathroom was well equipped with everything you’d need, including shampoo, conditioner, and shower gel. The room also had a safe and a fridge. One small downside was that there wasn’t a minibar or tea and coffee facilities, which would have been nice. However, dressing gowns and slippers were provided, which added a nice bit of comfort. The hotel itself is very modern and stylish. One feature we loved was a board by the lifts where guests can stick notes about their stay – a really cute and unique touch. There’s also a small café in the hotel where we grabbed coffee in the mornings. As we tended to wake up early, it was perfect to quickly get a coffee before heading out to explore the city. The location is excellent and within walking distance of many attractions, which made getting around really easy. On our final day we ate at the hotel restaurant, and I’d definitely recommend it. When you’re in New York City you naturally want to try lots of different places, but the food there was genuinely delicious and the restaurant itself is very modern and stylish. We visited in the lead-up to Christmas, and the hotel was beautifully decorated for the festive season, which made the stay feel even more special. Overall, I would definitely recommend staying here, particularly because of the location. We had a great stay and really enjoyed our time there."

"Location of this hotel is excellent, staff is very friendly."

"Returned to this hotel for 9 days having previously staying here in November (again another 9 day stay) I love New York and I have throughly enjoyed staying here however this stay wasn’t without issues. Upon check in I get to my room (1801) as soon as I saw it was in the corner I knew I was given a tiny room where the bed was right to the wall. I rang reception straight away as I could not possibly stay in that room for my 9 day stay. Eventually I get given the same room layout as my previous stay. This could’ve been avoided as moving from one room to another with 2 large bags after an already long travel day from the UK was inconvenient. I was slightly offended this room was given to me in the first place considering my long stay. The other major issue, Housekeeping. My room got cleaned twice (one of the days being the day before I checked out!) during the whole stay and this was the same on my November trip. My Do not disturb light was only on when I was asleep or late afternoon around 5pm when I would be back in the room getting ready for the evening. One day I asked reception on heading out if my room could get cleaned whilst I was out at a matinee broadway show. I come back 4 hours later and it wasn’t done! At this point I had no choice but to ring. It was mainly the amount of rubbish I had that I wanted removing. Soon after I got someone from housekeeping to take my rubbish as requested but he took my towels and then never brought me back clean ones? The day after before leaving my room I call reception again asking if today my room could get cleaned as a priority. I come back hours later and this time it was cleaned however this was the one of the only times during my stay it was done. With the fact that housekeeping hadn’t been in the room I did end up buying my own water for my room on a daily basis from the shop. I have my next visit to new York around April/May ready to be booked and I was hoping to stay at this hotel because the rooms are lovely and cosy however unfortunately after 2 stays with similar issues I am left to consider staying elsewhere in the city. This hotel is beautiful and the rooms are really cosy which is why it has been my preferred hotel to stay at the last 2 times. I have stayed in previous hotels and this one is my favourite. It’s just a shame some issues has now made me consider staying elsewhere."