"Another high end experience at the Baccarat! I spent 4 nights with this fantastic group of people as we welcomed in 2026. The Baccarat is situated perfectly in NYC as it has everything and anything very close by so you really are in the best spot when visiting. I usually mention everyone by name but at this point you all know who you are and how much you mean to my family. I do this because you make such a positive impression and really make our stay so personal each time we visit NY. I was happy to meet Israel, the new GM, and appreciate that you stopped by during our NYE dinner. I also was introduced to Mirela who offered a very kind gesture to my family. I thank you so very much. You both should know that the team you have is the very best in hospitality and they do everything with such sincerity. For this reason, I will only stay at the Baccarat when I am in New York for business or pleasure. In my opinion, there is no better hotel in the city if not the world! Thank you once again!!"

"Our host Jelena, aka the Lady in Red, was truly phenomenal. She gave us a detailed and fascinating introduction to the hotel, sharing the history of the brand, the tradition of crystal craftsmanship, and many other interesting insights. Debby, the bartender, was equally impressive—extremely kind, friendly, and highly professional. She prepared several different cocktails for us, and each one was outstanding. Overall, it was an experience unlike anything we have had before. Truly exceptional—nothing but praise! ✨🥂"

"The hotel is absolutely stunning. Cannot wait to visit again and again. Top notch service. Yelena made our entire visit the most memorable experience ."

"Aida was an excellent host! My friends and I went for a birthday celebration and really enjoyed ourselves! We were a group of 6 women and all felt equally appreciated and taken care of. She did an absolutely lovely job of capturing the moment and spirit of the occasion. I can’t recommend the Baccarat enough. Especially with Aida being as wonderful as she is"

"My husband and i stayed at the Baccarat this past February and it was truly a wonderful experience. Upon arrival we were greeted by their guest ambassador Jelena who was very welcoming. She gave us a tour of the property and ensured our check in went smoothly. Jelena also sent a bottle of champagne and tray with chocolates and fruits to our room,along with a personal welcome note,which made our welcoming even more special. Our room was very nice and big,and the crystal chandeliers depicted the spirit of the hotel perfectly and made us feel like we were in Baccarat(France). After check in we walked to 5th Ave to shop and it took us only few mins. During the evening Jelena booked us a table at the hotel bar and we had delicious cocktails,while admiring the impressive art and chandelier collection. After cocktails we walked to Radio City for our concert,which was only 2 blocks away,which definitely places this hotel in an excellent location. In the morning we ordered room service that arrived very promptly and it was delicious. Since our stay was only 24h we only had time for a quick walk around the lobby (which is so beautiful) and shopping at their boutique where you can find the famous Baccarat Rouge 540 perfume. Our check out was very quick and our car was waiting for us downstairs(make sure you call for your car in advance)along with Jelena who wanted to make sure that everything went great. I would definitely recommend this hotel if you want excellent service,beautiful enterier,spacious rooms,perfect location,and i will definitely stay here again! Thank you Baccarat and Jelena for a wonderful stay!"