"This is a beautiful hotel quietly tucked inside the Lower East Side. We received warm, attentive service from the start and that continued throughout. The place has all the touches. Complimentary (really good) coffee and delicious madeleines in the second floor lounge from 530am. Homemade cookies at turndown. Swan, a sumptuous lounge in front and Corner Bar, a pretty bar/resto in back, share a kitchen and both serve excellent food. Room service? Same kitchen and same deliciousness. And the room - ours was a cozy but truly appealing Studio King - was an elegant cocoon. And then there was the shower pressure - literally a show stopper. What can I say? A great, great splurge - and with as good a location as a city lover could hope for."

"The bar in hotel is trying to become an nyc scene and 3 times I was turned away to get a table in a 4 night stay. Ridiculous"

"My favorite hotel in NYC. A blend of chic downtown style with service that rivals the fanciest hotels of the UES. The rooms are elegant and cool, with sophisticated furnishings and impeccable design details. The bed linens are to die for. The Swan Room is one of the coolest and most glamorous spaces in NYC. And they make a mean martini!"

"Such a great experience from the moment I walked in the door. My room was cozy, the bed was heaven with a down comforter, delicious cookies on the bedside table! I ordered an amazing ocean trout carpaccio from room service which was perfect and finished with strawberry sorbet. It was definitely worth having my flight canceled. I can’t wait to come back"

"Really loved our stay. The staff were attentive without being over the top — they just seemed to genuinely care. Room was beautifully done, and the little details throughout the property really set it apart. Honestly one of the better hotel experiences I’ve had in the city. Would go back without hesitation."