"I always enjoy staying at The Mark. The service is genuinely excellent — warm, attentive, and very New York in the best way. The team makes you feel looked after from the moment you arrive. The location is unbeatable and the overall atmosphere still feels chic and classic. That said, my room could use a bit of an update — it was comfortable, but some details are starting to feel dated. Still, because of the people and the energy of the place, I’d happily return."

"This hotel never lets you down …from the moment you check in there is a level of personalized service that in my opinion is unparalleled. I travel quite a bit and this hotel has managed to keep the important aspects of a fine hotel at the forefront.The cleanliness of the room,the soft linen and huge bath towels -the abundance of water bottles in the room -all the creature comforts are accounted for . Each time you enter you are greeted by your name ,my adult daughter was coming /going and they even realized she was mine ,in an impersonal city like New York I find that reassuring and comforting. I’ve stayed here many many times and I will be back …."

"Dare I say the best of the best!! Such a magical corner and combination of people and space. Each visit is more unique than the other."

"i had such high expectations, seen all the pix from the Met Gala guests, etc. well, for average folks, eh, it wasn't so special. i had emailed in advance, the most minor of requests-a newspaper in the room, a tempurpedic pillow, bottled water-never happened, i followed up THREE times when i arrived, nada...the room itself was interesting, a courtyard junior suite, 2 full bathrooms which was great, as i had a guest sleeping on the pull out couch. another mini drama getting that pulled out each nite. it all seemed too much work for a luxury hotel. the front desk staff was lovely & empathetic. our room rate included breakfast(another issue, that was denied at checkin but i had the actual reservation on my phone). breakfast was exceptional, albeit expensive. we also had dinner there on fri nite. fantastic, excellent service."

"The hotel is not only classy, but cool as well.The hotel is not only classy, but cool as well. The rooms are spacious and very comfortable and beautiful decor. A generous closet and the nicest amenities. Service overall is excellent, the staff is super friendly without being overwhelming. Feels like an elegant home at the Upper east side. Loft the experience with delicious culinary options, Jean George breakfast in bed, Caviar Kaspia for lunch and the fun pop up for shellfish and a glass of rosé. I’ll be coming back as soon as I can!!"