"I had a great stay at the New York EDITION on Madison Avenue. The location is fantastic, right across from Madison Square Park and surrounded by beautiful architecture, including the iconic Flatiron Building, which was very cool to see up close. The hotel itself is modern and stylish, with a great bar and an overall upscale feel. I stayed in a loft style room, which may be why it felt especially spacious, but I really appreciated the minimalist design, it made the space feel clean, open, and relaxing. There was also a table with a bench and chair, which ended up being very useful for getting some work done and even having breakfast. The room also featured beautiful city views, a large soaking tub, and high-quality amenities that smelled amazing, adding an extra touch of luxury to the stay. Service was excellent throughout. When I requested a fridge, it was brought up quickly with no hassle. A special thank you to Charlene from housekeeping, she was incredibly kind, attentive, and went above and beyond to make sure everything was taken care of during my stay. Overall, a beautiful hotel in a prime location with outstanding service. I’d definitely stay here again."

"Luxury? I think, not. It has been several years since my last visit to The New York EDITION, and I was immediately reminded of why I’ve stayed away. Marriott is running a promotion to encourage exploring more brands, so I decided to take a detour from my usual choices and stay for one night. It couldn’t be that bad, right? Upon arrival, the bellman was highly responsive and assisted with my luggage. However, that was where the warm welcome and critical “soft luxury” standards began to decline. At the check-in desk, the welcome was lukewarm and robotic, with no description of the property, amenities, or benefits, and no inquiry about whether I was a returning guest or new to the property. The elevators are extremely creaky and slow. The carpet throughout the building is worn and stained, giving off an unpleasant vibe from the very beginning. The rooms are small, as one might expect, but the design leaves much to be desired. The bathroom feels larger than the bedroom, with small and awkward windows and inefficient use of the minimal space. The room itself is uninspired, worn, and not worth the nightly rate, certainly not deserving of being classified as a luxury property. I emailed in advance, but there was slow or no response, and no attention to detail. Requests were unfulfilled, and worse yet, they lacked the courtesy of acknowledging if there was something they were unable to do, which would allow guests to make a different hotel selection. Overrated with 3-star value at a 5-star premium."

"The hotel claims to be a five star hotel, but it is far from it. The room was dusty, tv didn’t work on the first night, the rooms have seen better days as well, suffering from Scratches on the walls, floors and counters. Even the towels seem to be the same used at your average Courtyard. Finally, room service from the night before was left in the room even after they cleaned the room the next day. The attention to detail and service was sorely lacking."

"Wow, what a hotel. Nothing short of exceptional. Flawless stay. The location was perfect for us and close all things and places we needed to be. From the moment you arrive, you're immersed in a warm and modern aesthetic environment. Modern luxury done right. The room was well appointed and impeccably maintained, offering a quiet retreat from the bustling bar scene downstairs with an incredible view overlooking the park. What truly make this hotel exceptional is its staff. From the moment I checked I knew I was going to like this place. The staff are very professional but with a genuine caring warmth. Something rare, especially for a large luxury hotel in NYC. They're all exceptional; from the general manger to the front desk to the room attendants, all made this stay truly wonderful. I look forward to my next stay."

"Went for a a winter vacation in New York City to see the Rockefeller and broadways shows. This hotel is very comfortable and has great vibes. Id say the best thing that happened to us was a complimentary upgrade to one of the most expensive flatiron suites facing the beautiful empire state building. The room that we got is truly gorgeous. Thank you to the fron desk Mr. Eli for the generous upgrade. For the record i am only a platinum. Would stay here again 10/10!"