"What a magical experience at the st Regis NY the mother of all st regis, first my check in was flawless done by a young lady by the name of Angela very soft spoken and articulate then we were greeted by our Butler on 18 Floor by the name of Jose we were offered coffee tea and got some fruits from him, this young man was very attentive he ask us if we would like to get unpacking service and we responded yes the best choice we made everything was hang by colors shoes were place neatly in closet and some garments in the draw from this point everything was smooth sailing, this gentleman made this stay a perfect 5 out 5 hands down talk about service you must visit and ask to stay on 18 floor. From Doorman front desk bellman to my Favorite guy my Butler this St Regis is magical king Cole bar a must if you visit."

"I love this hotel. Sure, you are paying a premium, but the little details add up. The effortless experience at check-in with no wait. Bellman immediately assisting with bags. The aroma of the common areas and room. The AC cooling without any noise. The luxurious water pressure of the shower. And the bed...I could have slept for weeks. Tall ceilings are a rarity in NY and the whole property exudes history and grandeur. A last vestige of a bygone era. I wasn't sure I would love the refurbished rooms but found they worked well. I appreciate the mirror in the living areas being gone."

"Was shocked at how trashy things have become at the once very classy St. Regis. Tried to walk into the bar, which I've been going to for 30 years, and now there's a young security woman not letting people in and at the the end of the restaurant a rope and security guards telling people to lineup and wait. It now has all the elegance of the motor vehicle department."

"Great, 5 star luxury experience in NYC. Everything reserves 5 stars, I didn't sample any food here- so I can't comment about that, but sleep, bathroom service, all outstanding. I have had some outside communication with someone named Andy Pino- he does an amazing job as hotel or rooms manager. I had an issue last stay, and he personally reached out, we formed a relationship, and he has remained committed to working with me - truly above and beyond what I've ever seen elsewhere. The positives - that are truly the best in NYC or anywhere- is an extremely comfortable bed, a pitch black room, nice shower/bathroom amenities, and clean and well equipped room. In fact we were elevated to a suite, and what a huge difference it actually made Bed still remains the best anywhere, I've tried to replicate elements of it at home.. and that room gets very dark there. They did a big renovation- to me I might have liked the room before in a way- I like a darkening shade on the window- I only get it here or the Mandarin- but they got rid of room darkening shades- but still a top notch A+ night sleep. Everything top notch in the room I didn't detect any nickel and diming- they generally were very kind in that way. Took the house car once which was nice. the Butler did a terrific job- I loved this feature. Overall, what an amazing stay. This is my place in the city."