"We stayed at the Times Square Edition and had a wonderful stay. The location is perfect for exploring NYC and within walking distance to many highlights. The concierge and attendants were friendly, attentive, and very helpful throughout our visit. Our room was spacious, spotless, and comfortable, with a great view facing Times Square. We highly recommend this hotel for visitors who want a central well appointed hotel with excellent service."

"I had reservations for two nights and received an email from the manager at 3PM, shortly before arriving, which started "good morning" and then went on to say that my room was not available and that they had booked me a room in the nearby W. This has not happened to me in over 40 years and there was no explanation. There was an apology and they paid for my room for one night, but I was not pleased. Be forewarned."

"I recently stayed at The Times Square EDITION as a travel advisor wanting to personally experience the EDITION brand in one of the world’s most exciting cities, and unfortunately, I left disappointed. The biggest positive of this hotel is unquestionably the location overlooking Times Square — it truly is incredible and puts you right in the heart of everything. I also appreciated the complimentary daily water and found the bellmen to be consistently friendly, welcoming, and helpful throughout the stay. That said, the overall quality did not match the premium EDITION reputation or price point. The room was extremely small, which I understand is common in NYC, but more concerning was that it did not feel particularly clean, fresh, or well-maintained. The accommodations lacked the elevated luxury feel I expected from this brand. The hotel provided a daily $40 credit, which initially sounded generous, but it barely covered two drinks at the bar that totaled almost $80. The pricing across the property felt excessive for the level of quality and experience delivered. As someone in the travel industry who was genuinely excited to experience and potentially recommend this brand, I expected far more refinement, value, and attention to detail. While the location and some service touches were excellent, the overall experience fell short of expectations."

"Positives: Very clean rooms. Nice views of Times Square. Prompt and high quality room service. Negatives: Bathroom is “part of the room.” Noise level was incredibly high - making it very difficult to sleep at night. This is the outside noise (sirens, construction) as well as noise with adjacent rooms."