"The value for the price was extremely disappointing. We paid over $1,000 per night and were given a room overlooking the parking lot. Although the hotel was recently renovated, the room felt humid and musty, and the furniture already seemed outdated. What was most frustrating was the constant construction noise throughout our stay. At 7:30 every morning, jackhammering began and continued throughout the day across multiple areas of the property. At no point during booking were we informed that major construction was taking place. There was scaffolding covering the entire beach-facing side of the hotel, making it impossible for staff not to know about the situation in advance. The noise affected the entire experience. We skipped breakfast and dinner at the restaurant because of ongoing significant noise, couldn’t relax by the fire pit for the same reason, and even at the beach, the nonstop jackhammering could still be heard. There was really no escape from it unless you left the property entirely. It felt very misleading that the hotel failed to disclose this to guests before arrival. That said, there were some positives. The hotel itself was very clean, the pool and spa areas were beautiful, and the bar served excellent drinks and desserts. The bartenders were attentive, friendly, and hospitable, and the overall atmosphere of the property was pleasant. Unfortunately, some of the front desk staff were dismissive and unapologetic when concerns were raised, and there was little effort made to address or resolve the situation such as switching us to another room. Overall, this stay did not come close to justifying the price point. Who is in charge here????"

"Worse experience ever. You should be ashamed of yourself !"

"Lovely property! Clean simple suite , beautiful view with sunbed on the terrace . Enjoyed the firepits accompanied by the cocktail service . Staff quite accommodating Impressed. Of course the spa and related services always top notch . Dinner and breakfast on premises , tasty. The ability to bring your pet and feel welcomed is an asset."

"This was our first visit here coming for a 4 day break with our retired service dog. The standout point for us was the people working here that were outstanding, I call out a few members of the team that deserve the utmost compliments. Carlos - serving us great drinks during our afternoons and evening by the fire pits and bar Jerson - breakfast service was utterly professional, rapid and friendly. Camilla - also calling out for the breakfast service A great feature of was an on demand shuttle service in Cadillacs to and from the town. David drove us out to the town and offered some great advice for restaurants that are dog friendly. Calling out Christian who also came to pick up from the town on one evening / super friendly and for the remaining days he kept on asking us how we were doing and giving special attention to our dog. Big thanks to Aura that worked in the fire pit area and ensured we were well looked after and also gave special attention to our dog ensuring she has water to drink. The common areas of the facility are to a high standard. The bedrooms could probably benefit from some updating but the bathrooms were good. Our dog has arthritis and she struggled with a lot of the steps around the facility, if you need accessibility then best to ask for a level access room. We were a little disappointed that a couple of our requests were not followed through by the concierge, this is an opportunity for improvement. While they may not have been able to arrange our request to book a dog friendly restaurant it would still be the professional action to follow through and call the customer back to confirm. Overall a great visit and big thanks to the team. Ps - i lost a baseball cap in the hotel - please message me if it is found - pink with a golden Labrador logo."

"I wanted to propose to my girlfriend at Gurney's and Ginny made it seamless. She was accommodating, detail oriented, kind, responsive and prepared for anything, including rain. The entire experience was incredible. The views of the ocean are breathtaking, the spa and the offered treatments are a bonus, and the on sight restaurant is delicious. A perfect weekend at a one of a kind location."