"18th street location has amazing customer service. Wister was helpful, courteous and delightful and all you could ask for from a concierge . Greg goes out of his way to get you anything you need. The entire staff experience was the best part of our stay."

"Exceptional stay from start to finish. The location was perfect, and the atmosphere was warm, relaxing, and welcoming. The sandalwood scent throughout the lobby was a really nice touch and made a great first impression. Greg greeted us at the door and immediately made us feel welcome. Wister and the rest of the staff made check-in quick and easy, and everyone was attentive, accommodating, and genuinely kind throughout our stay. Our room was clean, spacious, and very comfortable. We had a wonderful experience and felt the level of service was well worth it. Thank you to Wister, Greg, and the entire team for making our stay so memorable. We look forward to coming back."

"This place is five star! Must stay. Love the name—reminds me of my sorority! Just know it’s a busy hotel and you may have to wait to check in if arriving prior to 3pm as I did and had to wait for 3 hours in the lobby and paying an early arrival fee but it was only $30…after I got a shower and a nap, I truly appreciated Greg & Bianca’s service especially. Thank you for helping me in enjoying Philly for the first time!!"

"Excellent location downtown - in a very nice and very safe area. Walking was easy, driving too with parking right across the street. The room was great, spacious, and with excellent finishes. All the staff were incredibly friendly, from Greg to Juliet, and everyone else who helped us."

"The room we got was incredibly spacious and was a lovely corner unit overlooking Rittenhouse Square. The staff is incredibly friendly and helps think of everything. The location is very good and central to many things Philly. The only downsides are that the bathroom is a little small and the breakfast options are limited though they are well cooked. All facilities are clean and there is even a free amenity pass to a nearby Aka hotel that features a full indoor pool and more luxurious gym"