"I usually stay at the Ritz (which gets worse each year) while in Philadelphia for a yearly hospital visit, but we stayed at the Four Seasons this year and it was fantastic. The lobby and restaurants are gorgeous, especially at night - and the glass elevator ride up provides a memorable entrance. The service was excellent, especially the manager of the restaurant/bar who graciously brought a drink back to my parents in the hotel room so I could stay and enjoy the lobby. We even took my Bouvier pup, who absolutely loved it! Will be staying here from now on when visiting Philly. Thank you for a great stay!"

"We stayed at this hotel for one night but wished we stayed longer because everything was outstanding!!! The hotel had a very elegant atmosphere, and everything was spotlessly clean. It was in a perfect location; our room had a beautiful view of Philadelphia and we were only 30 minutes away from the King of Prussia Mall. The room we had was gorgeous--it was spacious, clean, and very modern, with dimmable lights and button-controlled curtains. There were plenty of amenities: an espresso machine, an electric kettle, a stocked freezer, a flatscreen TV, complimentary toiletries, and a lighted makeup mirror. The hotel was nice and quiet, so we had no trouble sleeping (and the beds were extremely comfortable). What stood out to us most, though, was the exceptional service the hotel offered. The manager, Chris, was very gracious and kind, offering us a room upgrade, and sending us a complimentary food platter (the man who brought the platter was also very kind). Also, Emily offered amazing service, and was extremely polite, helpful, and kind. The bellmen who handled our luggage both went above and beyond, as did the service member who brought breakfast and the valets. The luxurious accommodations combined with the stellar customer service made this hotel just about perfect!"

"Magnificent experience. The building is awe inspiring and perfectly located. Everything is squeaky clean new and modern. Most of all, the staff is amazing. Every single person who works at the hotel is over the top exceptional with making sure you are happy. Would never stay anywhere else in Philly."

"The Four Seasons Philadelphia at Comcast Center is a true gem, offering an unparalleled luxury experience in the heart of the city. From the moment you step inside, you’re greeted with exceptional service and attentive guest care that extends throughout your stay. The thoughtfully designed rooms cater to both leisure and business travelers, providing a comfortable and convenient environment. The breathtaking city views from each room are simply remarkable, making it a true luxury destination. While the high-end amenities are undoubtedly impressive, it’s the exceptional service and attention to detail that truly sets this hotel apart. The concierge team went above and beyond to assist me, from arranging a wine delivery to ensuring my laundry was handled with utmost care. The level of service I received was nothing short of extraordinary, and I’m already looking forward to returning to the Four Seasons Philadelphia at Comcast Center for my next stay. Thank you, Team FS Philly, for your continued excellence!"

"Extremely Disappointing Experience — Not Worth the Visit My recent visit to the Four Seasons Hotel Philadelphia at Comcast Center Spa was, unfortunately, extremely disappointing. To begin, there was no valet parking validation, which is surprising and inconvenient given the premium nature of the property—especially for guests traveling into the city. As someone who does not enjoy coming into Philadelphia, this immediately set the tone for a frustrating experience. Upon arrival, I was also surprised that there was no Thai massage attire offered, which is typically a standard and expected part of that service. This detail may seem small, but it significantly impacts the authenticity and comfort of the treatment. The most disappointing aspect, however, was the salon environment. The space was very small, tightly arranged, and far from tranquil. Rather than a peaceful spa atmosphere, it felt crowded and loud. One of the nail technicians was overly talkative and disruptive, making it nearly impossible to relax. A spa—especially one associated with the Four Seasons name—should prioritize serenity, and this fell far short. That said, I want to acknowledge that the service providers themselves were excellent. My massage therapist delivered a wonderful treatment, and my nail technician, Kim, was professional and skilled. They were the highlight of the visit. Unfortunately, the overall environment and experience did not match the brand’s reputation or price point. I was given gift cards, which is the only reason I chose to try this spa—but I can confidently say I will not be returning."