"So heartbroken that they renovated away the mansion’s most gorgeous spaces. Women’s bathroom was a destination of its own with birds and details everywhere. Entrance was gorgeous. They striped it all away in favor of modern details that any hotel could have. The outdoor spaces (outdoor restaurant and outdoor fountain area) remain subpar, and they chose to allocate scarce resources and time to renovate the parts of the mansion that were already extraordinary. Beyond confusing how a world-class team would choose to do that. The outdoor chairs for the restaurant are nothing special — same kind of chairs you’d find in 100 restaurants in a city anywhere. Instead of investing in attention to detail and upgrading the outdoor covered restaurant to a world-class, French Riviera style restaurant, they chose to get rid of one of the world’s prettiest bathrooms and prettiest lobbies? The outdoor area by the fountain is also completely unsused. Makes it feel like a cheap wedding venue rather than a destination, boutique resort. I thought “the next chapter” meant they would upgrade the place — instead, they downgraded it."

"From the second you make the booking, the staff at The Chanler make your stay truly exceptional. We enjoyed a couple expertly prepared cocktails and caviar service in living room prior to the free concierge car service to and from our booked dinner reservation. We returned to the lounge for a nightcap and excellent turn down service in our room. The staff and charm of the Chandler truly make you feel like royalty."

"Have been staying st the Chanler since 2017. Stays are always fantastic. Unique facility with themed rooms, great view, and amazing staff."

"Beautiful setting and perfect location. Stayed in the Block Island villa and was not disappointed. The car service was also very useful."

"I had a wonderful experience staying at the Chanler hotel. It was a fantastic stay, and I truly enjoyed my time there. I would highly recommend it for anyone looking for a comfortable and enjoyable stay."