"We had a great stay at The Harpeth and would rate it five stars overall. The property itself is charming and well-located on a quieter stretch of 2nd Avenue, which made it feel a bit removed from the busier areas while still being very convenient. The lobby strikes a nice balance—warm, comfortable, and slightly elevated without trying too hard. The staff across the board were consistently excellent, which really stood out. Valet (James, Jackson, Brycen, Ben, and Brett) were efficient, friendly, and easy to work with throughout the stay. The doormen, Dan and Alan, set a great tone immediately—welcoming, helpful with bags, and genuinely pleasant every time we came and went. The front desk setup is a nice change from the typical large counter—it feels more personal. Emily, Susan, Autumn, and Ivory were all great during our stay. Emily in particular helped us resolve a booking issue ahead of arrival quickly and without any hassle, which we really appreciated. Natalie, who assisted us at checkout, was equally professional and easy to work with. Claudia and Rebecca from housekeeping were wonderful—very kind, and clearly great with guests (and dogs—our bulldog was a big fan). The bar and restaurant (1799) were a highlight. The space itself is well done—cozy, a little moody, but still modern. The bourbon display is impressive, and the cocktail list is solid. Judah, Corey, Billie, and Caleb behind the bar were personable and attentive, and kept things running smoothly. Ashley and Bell on the floor were equally strong—Ashley especially stood out as someone who is both attentive and naturally engaging without overdoing it. Food was genuinely excellent. The four cheese pizza and the gnocchi (with burrata and mushrooms) were standouts, and desserts—especially the apple pie and carrot cake—were clearly made in-house and worth ordering. The Caesar salad was also notable, with thoughtful details like fried capers and boquerones. Rooms were very clean and comfortable. We had a balcony with seating, which was a nice bonus. The bathroom was spotless and well stocked, and it was refreshing to have a proper number of hangers (rare, but appreciated). The TV setup was also well done—you can log into your own streaming services, and HBO plus standard channels are included, which makes it easy to unwind. We also had breakfast at McGavock’s—Shannon took great care of us and made the experience easy and enjoyable. A few other small things worth noting: fresh towels arrived in under five minutes when requested, there’s a well-stocked 24-hour shop (including wine available until midnight), and the staff were consistently helpful with local recommendations. The hotel is also genuinely dog-friendly. While dogs aren’t allowed inside the dining areas (understandably), the courtyard is a great option—nicely lit, comfortable, and you can have full dinner service there with your dog, which is a great touch. Overall, this is a place where the staff really elevate the experience. It’s a well-run property with a strong food and beverage program, and the service level makes it stand out."

"Whether I go by myself or with friends, Jackson and James always make me feel welcome and cared for! It’s nice to know there are nice guys out there!"

"Autumn and Miss Coco were FABULOUS on check in! We had traveled in from the red eye flight from the west coast prior to check in. Autumn, Miss Coco, and the stateroom attendant, Gloria, had everything perfect! We were able to do an earlier check in than “normal” and made our experience totally next level. Just amazing! Have stayed here several times and each time, has been superb!"

"Jackson B. and James B. with the Valet service were SO helpful! They went above and beyond"

"James B and his valet team were off the charts. Great experience. All the staff is “all about the guest”"