"The Four Seasons hotel was outstanding. The rooms were well appointed. The staff went above and beyond to make me feel welcome. When the steamer in my room wasn’t working, the hotel pressed my blouse without charge. I attended a conference and our server Rich brought me a special breakfast because I didn’t eat what was being served and had the same thing waiting for me the next day. A five star experience."

"Hakar was such great help, and so kind! i was struggling to get around the area and he helped me with directions and even parked my car for me! thank you so much for the amazing service!"

"I had a wonderful stay here while traveling for work, and the experience was better than I expected. The rooms were comfortable and beautiful, and the staff was incredibly welcoming and attentive. A special shoutout to Hakar from the valet team. I had a busy schedule and some very tight deadlines, and he went above and beyond to make sure my car was ready whenever I needed to leave. His attention to detail and willingness to help made a stressful work trip feel so much easier. It’s the little things and the people who genuinely care that make a hotel stand out. I truly appreciated the hospitality and would absolutely recommend staying here!"

"We just returned from a phenomenal 3 night, 4 day stay at the Four Seasons Nashville. We have stayed at many Four Seasons but the Nashville location is THE BEST OF THE BEST! First, the building and facilities are absolutely stunning and exceptional clean! It is only 3 or 4 years old and presents as a brand new hotel! The rooms are gorgeous - we were in a one bedroom suite with two bathrooms which was super spacious. The gym was perfect - we are avid runners and there were plenty of treadmills plus a great free weight area - also very clean. What truly sets this location apart, is not just the amazing facility, but the service! Four Seasons is known for exceptional service, but the Four Seasons Nashville is BEYOND. Upon arrival we were greeted with the most friendly staff - when we checked in, the front desk staff treated us like we were family coming home - so friendly, so hospitable and so positive. Sean (Guest Services Manager) is truly first class - the reason Four Seasons has the elevated service reputation it has is 100% because of people like Sean - he helped provide guidance on best places to go and seemed to have the history on everything and anything Nashville - Sean was not only exceptionally well informed he was personable and took the time to chat, making us feel extremely special to be there. When we were out for the day and returned to the hotel is was not uncommon to be greeted by name by someone at the hotel - but 100% of the time we were greeted with a smile and someone asking how our day was. What an experience. We've been to Four Seasons Tokyo, Toronto, Beverly Hills, Montreal, Maui - all beautiful - but the Four Seasons Nashville takes first prize for us! We can't wait to come back!"

"A basic business hotel. Not elegant, not luxurious. Very average, similar to an airport hotel, not deserving of the five star status. Surprised it’s branded as a four seasons location."