"Not very impressed, expensive hotel without getting value for money. No breakfast served, they redirected us into a cafe with the longest line ever, took forever to get your food and you had to pay for it. I forgot my expensive headphones but they were not willing to send them back to me, they redirected me to a site that wanted me to pay twice the value of the headphones to get the shipped. I would NEVER pay the same amount to stay in this hotel."

"Don’t judge a book by its cover, rooms are small for what you pay. As someone else stated your reservation could be changed without your permission or input. For the size of the room they have a lot of stuff sitting around. Such as all the stuff they try to sell. You can get bottle water at the pool, front desk, but the water next to the coffee maker the charge $5 a bottle. If you like the humm of the elevator stay in the room I stayed in. Perking is secure but expensive.. beware if you pay for eairly checkin it does not guarantee you will get in before 4p."

"I really wanted to like this place! The location is perfect for visiting the southern part of Austin. However, be aware that your reservations don’t mean a thing if they get a bigger fish hooked during your reservation dates! No pool. No live music. No sit down breakfast. No in-house dinner options. And No Warning!! Everything cancelled at the last minute. Consider yourself warned"

"The van zandt valet team was such a vibe. Our friends had a scavenger hunt where we had to complete a bunch of tasks in Austin and Jonathan was so fun! It was great seeing him and his team be so helpful to our silly tasks"

"The room, the service and the food were excellent but the experience was unfortunately spoiled by the fact that the hotel, beautiful and well situated, was filled with obnoxious frat kids. Though we were put on the top floor, we were awoken at 2am by kids screaming and partying and running into and out of rooms and this went on for at least a solid half hour. The staff was extremely apologetic the next day but we can’t get our night back."